Front Desk Associate

Cadillac Jack's® Gaming Resort; Deadwood (SD); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant team at a leading hotel where you can enjoy flexible scheduling and numerous perks. This role offers the chance to work in a dynamic environment with opportunities for advancement. Enjoy exclusive travel discounts, delicious treats, and a supportive work culture that values your growth. With a focus on customer service, you'll be at the forefront of creating memorable experiences for guests. If you're ready to embrace a rewarding career filled with flexibility and exciting challenges, this is the perfect opportunity for you!

Benefits

Hilton Specific Travel Discounts

Flexible Scheduling

All You Can Eat DoubleTree Cookies

Food and Beverage Discounts

Advancement Opportunities

Hotel Discounts

Dining Deals

WaTiki Waterpark Passes

Starbucks Offers

Gaming Benefits

Qualifications

• Must be 18 years or older with strong computer skills.
• Ability to learn front desk procedures and communicate effectively.

Responsibilities

• Responsible for making room reservations and checking guests in and out.
• Provides information to guests and ensures their confidentiality and security.

Skills

Computer Skills

Communication Skills

Multi-tasking

Attention to Detail

Education

High School Diploma

Tools

MS Office

Hotel Property Management Systems

Job description

Job Details

Job Location: Tru by Hilton - Deadwood, SD

Position Type: Full-Time/Part-Time

Salary Range: $16.50 - $16.50 Hourly

Description

Join the team at Tru by Hilton in Deadwood, SD, where you'll discover compelling reasons to choose us as your workplace:

Hilton Specific Travel Discounts: Enjoy exclusive travel discounts through Hilton, making your vacations more affordable and enjoyable.

Flexible Scheduling with Cross Training: Experience flexible scheduling and the opportunity for cross-training in multiple departments, providing variety and excitement in your day-to-day tasks.

All You Can Eat DoubleTree Cookies: Indulge in the delicious DoubleTree cookies, available for you to enjoy whenever you need a sweet treat.

Food and Beverage Discounts: Receive discounts on food and beverage purchases when staying at Hilton hotels, making your stays even more satisfying.

Advancement Opportunities: Explore numerous advancement opportunities, ensuring that your career with us is dynamic and fulfilling.

Backed by LIV Hospitality: You'll thrive in your role with our comprehensive support and exclusive perks:

• Hotel Discounts: Enjoy reduced rates at LIV properties for your travels.
• Dining Deals: Get discounts on food and beverages at our outlets.
• WaTiki Waterpark Passes: Enjoy family passes for WaTiki Indoor Waterpark.
• Starbucks Offers: Buy one get one free at Liv Hospitality Starbucks.
• Juniper at Vertex Sky Bar Access: Experience Juniper at Vertex with complimentary access.
• AJ's Wicked Salon & Spa: Enjoy 10% off products and services.
• Gaming Benefits: Get $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort.
• Sol Vibe Discounts: Receive 20% off products and services at Sol Vibe.

At Tru by Hilton in Deadwood, SD, you'll find not just a job, but a rewarding career path filled with perks, flexibility, and growth opportunities. Join us and become part of our Hilton family today.

Qualifications

Responsibilities

• Responsible for making room reservations and checking guests in and out of the Hotel.
• Issues room keys, pamphlets, discount cards, etc.
• Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel.
• Ensures confidentiality, security and safety of hotel guests regarding Front Desk communications at all times.
• Arranges transportation for guests.
• Computes bills, posts charges, collects payment and makes change for guests.
• Runs various reports - hand written and computer.
• Maintains the cleanliness and neatness of the front desk and lobby area.
• Wears a uniform up to property standards and nametag at all times on property.
• Other duties may be assigned to meet business needs.

Requirements:

• Must be 18 years or older.
• Must have strong computer skills and ability to learn hotel property management system(s).
• Ability to quickly learn front desk technical procedures, such as: check-in, check-out, selling skills, computer operations, telephone operations, etc.
• Strong communication and listening skills and the ability to work and communicate effectively with the general public, employees, co-workers and with all levels of management.
• Working knowledge of MS Office required, hotel property management systems a plus.
• Proven ability to multi-task in a high volume work setting with strong attention to detail and deadlines.
• Dependable with reliable transportation and the ability to work a flexible schedule.
• Ability to stand for extended periods of time.

Benefits for full-time Associates:

• Health / dental / vision / life.
• 401k plan with 3% match after one year of employment.
• Company-wide discounts on hotel rooms and restaurants.

We offer daily pay to all Associates through ZayZoon!!!

An equal-opportunity employer.