Front Desk Associate

Menomonee Club for Boys and Girls; Chicago (IL); On-site; USD 20,000 - 29,000; Part time

Job summary

The Menomonee Club is seeking a friendly Front Desk Associate for evening and weekend shifts. You will welcome members and guests, answer inquiries, and assist with registrations and front desk transactions in a busy, welcoming environment.

Ideal candidates are reliable, organized, and comfortable interacting with people of all ages, including children and families. This part-time role requires Thursday, Saturday, and Sunday availability and a professional, customer-focused approach.

Qualifications

• Strong communication and customer service skills.
• Dependable, punctual, and able to work independently.
• Organized, detail-oriented, and able to multitask in a busy environment.
• Comfortable interacting with people of all ages, including children and families.
• Basic computer skills and ability to learn club software and check-in systems.
• Previous front desk or customer service experience is a plus, but not required.
• Must be able to consistently work all listed Thursday, Saturday, and Sunday shifts.

Responsibilities

• Welcome members, families, guests, and visitors in a friendly and professional manner.
• Answer phone calls, respond to inquiries, and provide accurate information about club programs, activities, and facilities.
• Assist with member check-ins, registrations, and general front desk transactions.
• Maintain an organized, clean, and professional reception area.
• Communicate effectively with staff, instructors, and management.
• Monitor front desk activity and help ensure a safe, welcoming environment for everyone at the club.
• Assist with administrative tasks and other duties as needed.
• Follow club policies and procedures, including end-of-day closing responsibilities when applicable.

Skills

Communication

Customer service

Dependability

Punctuality

Organization

Detail-oriented

Multitasking

Computer basics

Interpersonal skills

Job description

The Menomonee Club

Pay: $18.00 per hour

Schedule: Part-time | Thursday, Saturday, and Sunday

Position Overview

The Menomonee Club is seeking a friendly, reliable, and customer-focused Front Desk Associate to join our team for evening and weekend shifts. The front desk is the first point of contact for our members, families, guests, and visitors, so we are looking for someone who is welcoming, organized, and professional.

Important: Applicants must be available and willing to work the scheduled Thursday evening, Saturday, and Sunday shifts listed below. Candidates who are unable to commit to nights and weekends should not apply.

Required Schedule

• Thursdays: 3:30 PM – 11:00 PM
• Saturdays: 10:30 AM – 6:30 PM
• Sundays: 2:00 PM – 10:00 PM

Pay rate: $18/hour

Key Responsibilities

• Welcome members, families, guests, and visitors in a friendly and professional manner.
• Answer phone calls, respond to inquiries, and provide accurate information about club programs, activities, and facilities.
• Assist with member check-ins, registrations, and general front desk transactions.
• Maintain an organized, clean, and professional reception area.
• Communicate effectively with staff, instructors, and management.
• Monitor front desk activity and help ensure a safe, welcoming environment for everyone at the club.
• Assist with administrative tasks and other duties as needed.
• Follow club policies and procedures, including end-of-day closing responsibilities when applicable.

Qualifications

• Strong communication and customer service skills.
• Dependable, punctual, and able to work independently.
• Organized, detail-oriented, and comfortable multitasking in a busy environment.
• Comfortable interacting with people of all ages, including children and families.
• Basic computer skills and the ability to learn club software and check-in systems.
• Previous front desk, reception, or customer service experience is a plus, but not required.
• Must be able to consistently work all listed Thursday, Saturday, and Sunday shifts.

Who We're Looking For

We are looking for someone who takes pride in creating a positive first impression, enjoys helping people, and understands the importance of reliability and consistency in a front desk role.