Front Desk Associate

Frontline Dental Implant Specialists; Cold Spring (KY); Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

Dental benefits

Vision benefits

Medical benefits

Paid time off

401k with company match

Life Insurance

Short Term Disability

Long Term Disability

Career growth opportunities

Job summary

Wright Dental in Kentucky is seeking a Front Desk Associate who is enthusiastic about building relationships and delivering an exceptional patient experience. You will greet patients, verify information, schedule appointments, handle inquiries, and support insurance verification and payment collection to ensure smooth patient flow.

The role emphasizes excellent interpersonal skills, accuracy in record keeping, and collaboration with clinicians to facilitate timely treatment planning.

Qualifications

• Minimum of high school diploma or equivalent.
• Customer service oriented with strong organizational and time management skills.
• Dental office experience is preferred.

Responsibilities

• Greet and check-in patients for appointments.
• Verify patient information and manage inquiries.
• Confirm and schedule appointments to maintain patient flow.
• Verify insurances and collect copays/outstanding balances.
• Enter and present financial options for treatment plans.
• Update patient records and process X-rays/referrals to charts.

Skills

Greet patients

Check-in process

Verify information

Manage inquiries

Schedule appointments

Verify insurances

Collect copays

Enter financial options

Update records

Process X-rays/referrals

Strong interpersonal skills

Education

High school diploma

Job description

Job DetailsJob Location: Wright Dental - Kentucky - Cold Spring, KY 41076Position Type: Full TimeWe aim to craft an environment that engages and supports your growth! We are looking for a Front Desk Associate who is enthusiastic and enjoys building relationships with our patients. In your role your primary focus will be to provide and facilitate an exceptional patient experience!

Skills

• Greet and check-in patients for appointments, verify patient information, manage incoming patient inquiries.
• Confirm, and schedule appointments to ensure patient flow.
• Verify patient insurances, ensure outstanding balances and copays are collected.
• Enter and present financial options for patient treatment plans.
• Update patient records
• Process X-rays and doctor referrals to patient chart
• Strong Interpersonal Skills

Qualifications

• Minimum of high school diploma or equivalent
• Customer service focused, Organizational skills, Time Management
• Dental office experience

Benefits

• Dental, Vision, Medical Benefits, Paid Time Off, 401k with company matching contributions.
• Life Insurance, Short Term Disability, Long Term Disability
• Opportunity for career growth