Front Desk Associate

Gold’s Gym SoCal Group; California; On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player seeks a dedicated Customer Service Representative to join their dynamic team. This role offers the chance to engage with members, providing a warm and welcoming experience while assisting with fitness offerings and maintaining relationships. Ideal candidates will thrive in a fast-paced environment and possess strong organizational skills. As part of a globally recognized brand, you'll enjoy opportunities for growth and development while contributing to a supportive and motivating atmosphere. If you're passionate about helping others achieve their fitness goals, this is the perfect opportunity for you!

Benefits

John Hancock 401k

Aflac Supplemental Insurance Options

Free gym memberships and discounts

Opportunities to grow within the company

Qualifications

• High school diploma required.
• Ability to follow oral and written instructions.

Responsibilities

• Greeting members warmly and attending to their needs promptly.
• Partnering with Sales and Fitness Managers to enhance member relationships.
• Maintaining relationships with members and serving as a resource.

Skills

Customer Service

Communication Skills

Organizational Skills

Attention to Detail

Teamwork

Education

High School Diploma

Job description

Gold’s Gym Customer Service Representative

Gold’s Gym is growing fast and looking for a Customer Service Representative team member to help us execute our mission of providing facilities, programs, and staff that motivate, support, and lead every member in their pursuit of a healthy, productive, and enjoyable life. We’ll challenge your skills, talents, and abilities and reward your every success. Here are some benefits of being a Gold’s Gym employee:

• Work with great people every day
• John Hancock 401k
• Aflac Supplemental Insurance Options
• Free gym memberships and discounts
• Opportunities to grow within the company
• Be part of the most recognized gym brand in the world

We want talented individuals who:

• Are passionate and take pride in their work
• Can work in a dynamic, fast-paced environment
• Able to work quickly and effectively
• Work well with others
• Are detail-oriented and organized
• Able to handle multiple cleaning areas within a single shift
• Have a desire to improve continuously

When you come to work, you'll be:

• Partnering with Sales and Fitness Managers to provide a member-centric experience that enhances relationships and retention
• Greeting members warmly and attending to their needs promptly
• Engaging members with various fitness offerings, including personal training, group classes, and digital classes
• Maintaining relationships with members and serving as a resource for their questions or concerns
• Assisting with club tours and member inquiries
• Helping with housekeeping duties as needed

Must-Haves:

• High school diploma
• Ability to follow oral and written instructions
• Willingness to perform routine, repetitive tasks
• Ability to work accurately at a fast pace
• Organizational skills and attention to detail
• Ability to work around cleaning products
• This is not an exhaustive list

This role requires the ability to move and lift up to 25 lbs, stand or walk for extended periods, and maintain a professional demeanor, clear communication, and a neat appearance in a clean uniform.

Join Our Family!

Ask yourself if you have what it takes to be part of our legacy. Come join us today!

We celebrate everyone! Gold’s Gym SoCal and its affiliated clubs are equal opportunity employers committed to diversity and inclusivity. Employment decisions are based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity, or veteran status.