Services to Students w/ Disabilities (SSD), Access & Operations - Student Assistant

Opt For Healthy Living; San Bernardino (CA); On-site; USD 22,000 - 30,000; Part time

Job summary

CSUSB Services to Students w/ Disabilities (SSD) Access & Operations Student Assistant provides front desk support, coordinates accommodations, and guides students, faculty, and guests with care on a busy campus.

Reporting to the Accommodation Coordinator and SSD Director, this role helps maintain databases, support events, and assist with daily operations while offering hands-on experience in higher education services.

Qualifications

• Maintain a 2.0 G.P.A. or greater per semester and cumulative.
• Students must be enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate).

Responsibilities

• Greet and direct SSD students, faculty, staff, and campus guests with professionalism and care.
• Provide front desk coverage, including answering the main phone line and taking detailed messages for SSD team members.
• Respond to student questions and direct inquiries to the appropriate SSD staff member as needed.
• Maintain SSD databases, assist with records management, and ensure that front desk systems are up to date.
• Assist in providing accommodations such as Alternative Testing, Alternative Media, Cart Services, Notetaking, and Class Aide support.
• Ensure the SSD front office and workspace remain clean, organized, and accessible for all users.
• Participate in SSD office meetings and assist with day-to-day coordination of planned operations.
• Support SSD-led campus-wide or internal events, including outreach and awareness programming.
• Perform general office duties and other responsibilities as assigned

Job description

Services to Students w/ Disabilities (SSD), Access & Operations - Student Assistant

Job no: 561703
Work type: Student Assistant
Location: San Bernardino - San Bernardino Campus
Categories: Administrative, Temporary, Part Time, On-site (work in-person at business location), Unit 15 - CSUEU - Student Assistants

The Services to Students w/ Disabilities (SSD) Access & Operations Student Assistant plays a front line role in supporting access and inclusion for students with disabilities at CSUSB. Working in a fast-paced, student-focused environment, these assistants help coordinate front office services, provide logistical support for accommodations, and ensure that students, faculty, and guests feel welcomed and directed with care.

This position receives lead work direction from SSD’s Accommodation Coordinator team and is supervised by the SSD Director. Student Assistants support core services such as Alternative Testing, Notetaking, Class Aide, Cart Services, and Alternative Media — helping to create a more accessible and equitable campus experience for all SSD students.

This role offers an opportunity to develop professional skills in communication, organization, and disability services while gaining insight into higher education operations.

Responsibilities:

Under direct supervision, duties include but not limited to:

• - Greet and direct SSD students, faculty, staff, and campus guests with professionalism and care
• - Provide front desk coverage, including answering the main phone line and taking detailed messages for SSD team members
• - Respond to student questions and direct inquiries to the appropriate SSD staff member as needed
• - Maintain SSD databases, assist with records management, and ensure that front desk systems are up to date
• - Assist in providing accommodations such as Alternative Testing, Alternative Media, Cart Services, Notetaking, and Class Aide support
• - Ensure the SSD front office and workspace remain clean, organized, and accessible for all users
• - Participate in SSD office meetings and assist with day-to-day coordination of planned operations
• - Support SSD-led campus-wide or internal events, including outreach and awareness programming
• - Perform general office duties and other responsibilities as assigned

Minimum Qualifications:

• Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.
• Special Qualification: Admission or registration as a CSU student.

Required Qualifications:

• Maintain a 2.0 G.P.A. or greater per semester and cumulative.
• Students must be enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate)