Front Desk Assistant

AFFORDABLE DENTURES & IMPLANTS,; San Antonio (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a leading dental organization as a Dental Front Office Assistant in San Antonio, Texas. This role offers a fulfilling career in patient care, supporting the clinic's operations and ensuring excellent service. Enjoy comprehensive benefits including medical, dental, and 401(k) plans while working in a dynamic environment.

Benefits

Group medical and dental insurance

Vision insurance

Life insurance

401(k)

9 paid holidays

10 days of vacation

5 additional PTO days

Flexible spending accounts

Qualifications

• Strong organizational and management skills required.
• Experience with Dentrix and dental office finances necessary.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Manage patient lobby and ensure smooth interactions.
• Handle phone calls, schedule appointments, and check patients in/out.
• Manage insurance billing and claims processing.

Skills

Organizational skills

Management skills

Multitasking

Tools

Dentrix

Job description

Overview

Come join our team as a Dental Front Office Assistant!

This position is more than just a job; it is an opportunity to do what YOU love and get paid for it! You will enjoy a fulfilling career like no other and play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professionals, you can be part of delivering life-changing tooth replacement care to hundreds of thousands of patients every year. If this sounds like what you are looking for, we would love to hear from you!

Benefits

We care about our employees and understand the hard work involved in providing the best-in-class patient care. You will be provided with the training needed to support you in your role. Additional benefits include group medical and dental insurance, vision insurance, life insurance, flexible spending accounts (health and dependent care), 401(k), 9 paid holidays, 10 days of vacation, and 5 additional PTO days. We also offer ancillary benefits such as hospital indemnity, accident, and critical illness insurance options.

Responsibilities

The Dental Front Office Assistant will support the clinic in various operational areas. You will effectively manage the patient lobby while maintaining professional standards and ensuring smooth interactions between the doctor, staff, and patients. The Front Office Assistant will also handle phone calls, schedule appointments, check patients in and out, discuss treatment and financial arrangements, and manage insurance billing to ensure claims are processed promptly for maximum reimbursement, among other duties as assigned.

Qualifications

To qualify, you must have strong organizational and management skills. Experience with Dentrix, handling dental office finances, full insurance billing (including claims submission, appeals, and denial management), and the ability to multitask are required. You should be able to work in a high-volume, fast-paced office while maintaining a positive and friendly attitude.

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About Affordable Care

Founded in 1975, Affordable Care, LLC is America’s largest dental support organization (DSO) focused on tooth replacement services, supporting over 400 dental practices across the U.S. These practices primarily focus on extractions, dentures, implants, and fixed arches, with some practices operating on-site laboratories for same-day dental services. Affordable Care supports top dental brands including, but not limited to, Affordable Dentures & Implants, DDS Dentures + Implant Solutions, and Advanced Dental Implant Centers. From our Support Center in North Carolina’s Research Triangle Park, along with field teams, we provide business expertise and support services to dental practices, handling non-clinical duties so dentists can focus on patient care (visit affordablecare.com).