Front Desk/Admin Assistant

Archdiocese of San Antonio; San Antonio (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading organization is seeking a Front Desk/Admin Assistant to be the first point of contact for the public. The role involves handling calls, greeting visitors, and assisting with various office tasks. The ideal candidate will be bilingual in Spanish and English, possess strong customer service skills, and have a high school diploma. This position is grant-funded, and salary depends on funding availability.

Qualifications

• At least 2 years of customer service experience, including 1 year in public relations.
• Reliable transportation and valid driver’s license required.

Responsibilities

• Answer and direct phone calls appropriately.
• Translate documents and assist staff with Spanish-speaking clients.
• Organize client files and maintain database.

Skills

Bilingual in Spanish and English

Customer Service

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Join to apply for the Front Desk/Admin Assistant role at Archdiocese of San Antonio

Work Hours: 8:30 a.m. - 5:00 p.m. | Workdays: Monday - Friday | Location: 5315 Summit Parkway, San Antonio, TX, 78228

Description

The Front Desk/Admin Assistant will be the first point of contact for the public at Caritas Legal Services, handling calls and greeting visitors. Responsibilities include answering multiline phones, assisting with office tasks (copying, filing, mailing, payments), translating documents between Spanish and English, managing client files and data, and supporting outreach activities. Must communicate effectively in Spanish and English and be sensitive to the community's cultural and socioeconomic backgrounds.

Position Responsibilities

• Answer and direct phone calls appropriately.
• Greet clients and assist with forms and appointments.
• Process payments via credit card and other methods.
• Organize client files and make copies as needed.
• Translate documents and assist staff with Spanish-speaking clients.
• Refer clients to additional services when appropriate.
• Manage mail distribution and mailing tasks.
• Complete tasks assigned by senior staff, assist with outreach events, and maintain client database and files.
• Adhere to safety protocols and protect confidentiality of all client and organizational information.
• Participate in departmental functions and uphold the organization's mission and values.

Requirements

Minimum Qualifications

• High School Diploma or GED.
• At least 2 years of customer service experience, including 1 year in public relations.
• Reliable transportation, valid driver’s license, and vehicle insurance.
• Bilingual in Spanish and English preferred.

Knowledge and Skills

• Proficiency with Microsoft Office and data entry.
• Experience handling credit card payments and customer service.

Additional Information

This position is grant-funded, with salary dependent on funding. Management reserves the right to revise responsibilities. Catholic Charities is an Equal Opportunity Employer. Applications must be submitted via the organization’s website.