Front Desk and Enrollment Coordinator

Carmel Music Academy; Carmel (IN); On-site; USD 27,552 - 35,817; Full time

Benefits offered by this job

401(k)

Performance bonuses

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

Job summary

Carmel Music Academy is looking for a Front Desk Coordinator to enhance organization at the front desk and provide excellent service to families, students, and teachers. The role requires 3–5 years of customer-facing experience and a strong set of interpersonal and organizational skills. The position offers a wage of $20-$26 per hour based on experience, along with performance bonuses and a comprehensive benefits package including health insurance and paid time off.

Qualifications

• 3–5 years in customer-facing roles required.
• Ability to connect easily with people and build trust quickly.
• Motivated by structure, accountability, and follow-through.

Responsibilities

• Support a smoother, organized front desk experience.
• Manage schedules, communication, and daily front desk flow.
• Balance multiple priorities without losing attention to detail.

Skills

Interpersonal skills

Organizational skills

Communication

Detail-oriented

Ownership mindset

Job description

Job Title

Front Desk Coordinator

Location

14950 Greyhound Court, Carmel/Westfield, IN 46032

Employment Status

Full-Time / Part-Time

Pay

$20–$26/hour (based on experience) + performance bonuses

Experience Required

3–5 years in customer-facing roles

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Role Overview

This role is for those who love to build, not just maintain.

What is Happening Right Now

We are actively onboarding, implementing and optimizing systems.

Schedule

• 40 hour week with 2 days Off
• Rotating days: Monday thru Friday, weekends, and holidays
• Initial Working Hours:
  • Monday thru Thursdays 12:00pm - 9:00pm
  • Fridays 11:00am - 7:00pm
  • Saturdays 9:00am - 4:00pm
  • Sundays 10:00am - 7:00pm

Responsibilities

• Learn the systems and apply them in real day‑to‑day situations
• Support a smoother, more organized front desk experience for families, students and teachers
• Manage schedules, communication and day‑to‑day front desk flow
• Help maintain organization as systems are refined
• Balance multiple priorities without losing attention to detail
• Contribute to a positive, high‑energy environment

Personality & Skills

• Connect easily with people and build trust quickly
• Take ownership instead of waiting to be told
• Stay organized even when things are evolving
• Handle multiple responsibilities without getting overwhelmed
• Enjoy being part of something that is improving and growing
• Communicate clearly and confidently
• Be driven by structure, accountability, and follow‑through

Future Growth

• Grow with a business that is actively improving
• Become a key part of a well‑run and respected academy
• Take on more responsibility over time

Compensation and Benefits

• $20 – $26/hour based on experience
• Healthcare stipend
• Vision insurance
• Dental insurance
• Life insurance
• Paid Time Off
• Plus more!

Performance Bonuses tied to

• Enrollment
• Retention
• Organization
• Follow‑through
• Overall front desk effectiveness