Front Desk Agent (PM Shift / Part-time)

Coral Hospitality, LLC; Georgia; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Free employee meals

Resort discounts and perks

Opportunities to grow in hospitality

Job summary

Coral Hospitality, LLC is seeking a Front Desk Agent at Brasstown Valley Resort & Spa, Georgia. In this role, you will be the first point of contact for guests, ensuring they feel welcomed and assisting with various requests.

The ideal candidate will have strong customer service skills, a friendly personality, and the ability to thrive in a fast‑paced environment. This position requires flexibility in scheduling, including weekends and holidays.

Enjoy working in a beautiful mountain resort environment with a supportive team.

Qualifications

• Customer service or hospitality experience preferred.
• Friendly personality with strong communication skills.
• Professional, dependable, and team-oriented attitude.
• Comfortable using computers and handling multiple tasks.
• Flexible schedule including weekends.

Responsibilities

• Welcome guests with warmth and professionalism.
• Handle check-ins and check-outs efficiently.
• Assist with reservations and guest requests.
• Provide information about resort amenities.
• Help create positive guest experiences.

Skills

Customer service experience

Strong communication skills

Team-oriented attitude

Multi-tasking ability

Positive attitude

Job description

Why You’ll Love Working Here

• Free employee meals
• Resort discounts and perks
• Beautiful mountain work environment
• Friendly, supportive team culture
• Opportunities to grow in hospitality
• Every day is different and rewarding

Managed by Coral Hospitality, a leading hospitality management company in the Southeast, Brasstown Valley Resort & Spa is known for exceptional guest experiences, luxury accommodations, championship golf, spa services, horseback riding, and year-round mountain activities.

About the Role

As a Front Desk Agent, you’ll be the first smile guests see when they arrive and the friendly face they remember when they leave. You’ll help create incredible stays by delivering outstanding service, assisting with reservations, answering questions, and ensuring each guest feels genuinely welcomed.

This is a great opportunity for someone who enjoys working with people, thrives in a fast‑paced environment, and takes pride in providing excellent customer service.

What You’ll Do

• Welcome guests with warmth and professionalism
• Handle check‑ins and check‑outs efficiently
• Assist with reservations, phone calls, cancellations, and guest requests
• Provide information about resort amenities and local attractions
• Help create positive guest experiences from arrival to departure
• Maintain accuracy with cash handling and billing procedures
• Work closely with teammates to support smooth daily operations
• Adapt to a flexible schedule that supports resort operations

What We’re Looking For

• Customer service or hospitality experience preferred
• Friendly personality with strong communication skills
• Professional, dependable, and team‑oriented attitude
• Comfortable using computers and handling multiple tasks
• Flexible schedule, including weekends and holidays as needed
• Positive attitude and willingness to help wherever needed
• Ability to work 1:00pm-9:00pm and 3:00pm-11:00pm
• Must have availability to work weekends

Join Our Team

If you enjoy connecting with people and want to work somewhere that feels both exciting and rewarding, we’d love to meet you. Come be part of the team that helps guests create lasting mountain memories year after year.

Apply today and start your hospitality journey with Brasstown Valley Resort & Spa!