Guest Services Front Desk Agent — Mountain Resort

Coral Hospitality, LLC; Georgia; On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Free employee meals

Resort discounts and perks

Beautiful mountain work environment

Friendly, supportive team culture

Opportunities to grow in hospitality

Job summary

Coral Hospitality, LLC at Brasstown Valley Resort & Spa is seeking a Front Desk Agent. In this role, you will be the first smile guests see and ensure they feel welcomed throughout their stay. Ideal candidates will have customer service experience and thrive in a fast-paced environment. Responsibilities include assisting with check-ins, providing information about resort amenities, and maintaining accurate billing procedures.

This is a part-time position with flexible hours, including weekends. Join a friendly and supportive team culture in a beautiful mountain setting!

Qualifications

• Customer service or hospitality experience preferred.
• Friendly personality with strong communication skills.
• Professional, dependable, and team-oriented attitude.
• Comfortable using computers and handling multiple tasks.
• Positive attitude and willingness to help wherever needed.

Responsibilities

• Welcome guests with warmth and professionalism.
• Handle check-ins and check-outs efficiently.
• Assist with reservations, phone calls, cancellations, and guest requests.
• Provide information about resort amenities and local attractions.
• Help create positive guest experiences from arrival to departure.

Skills

Customer service experience

Strong communication skills

Friendly personality

Dependable and team-oriented attitude

Job description

Coral Hospitality, LLC at Brasstown Valley Resort & Spa is seeking a Front Desk Agent. In this role, you will be the first smile guests see and ensure they feel welcomed throughout their stay. Ideal candidates will have customer service experience and thrive in a fast-paced environment. Responsibilities include assisting with check-ins, providing information about resort amenities, and maintaining accurate billing procedures.

This is a part-time position with flexible hours, including weekends. Join a friendly and supportive team culture in a beautiful mountain setting!