Front Desk Agent PM

North Point Hospitality; Savannah (GA); On-site; USD 28,000 - 38,000; Full time

Job summary

Join a leading hospitality company as a Front Desk Agent PM in Savannah, GA. In this entry-level, full-time position, you will greet guests, manage check-in/check-out processes, and ensure a high-quality experience. Benefits include travel discounts, medical, and 401k match.

Benefits

Travel discounts

Medical, dental, and vision

401k match

PTO after 90 days

Early access to earned wages

Qualifications

• 1-year experience in hotel front desk preferred.
• Ability to respond graciously to guest needs.

Responsibilities

• Greeting and welcoming guests upon arrival.
• Managing guest check-in, check-out, and billing processes.
• Handling sensitive guest information and resolving complaints.

Skills

Professionalism

Friendly attitude

Ability to anticipate needs

Education

High School Diploma

Tools

FOSSE

Job description

Join to apply for the Front Desk Agent PM role at North Point Hospitality.

Founded in 1978, North Point Hospitality is a multi-brand hotel development and management company based in Atlanta, GA. Our philosophy centers around developing upscale, brand-defining hotels in prime markets, partnering with industry leaders such as Hilton and Marriott. With a proven track record, North Point and its affiliate companies have developed 38 hotels from the ground up with a total investment over $600 million. The company currently owns and operates 9 hotels in the southeast, including 8 Hilton and Marriott brands. An additional 5 hotels are either under construction or in active development.

Benefits include travel discounts, medical, dental, vision, 401k match, PTO after 90 days, early access to earned wages, and more!

Responsibilities include:

• Greeting and welcoming guests upon arrival.
• Managing guest check-in, check-out, and billing processes.
• Assisting with Night Audit shifts and responsibilities.
• Handling sensitive guest information including room assignments and credit card/cash transactions.
• Responding to guest inquiries and resolving complaints or requests promptly and sensitively.
• Meeting all in-service requirements and complying with all system policies and procedures.

Qualifications:

• High School Diploma.
• 1-year experience in hotel front desk preferred.
• FOSSE experience.
• Professionalism and friendly, helpful attitude.
• Ability to anticipate guest needs and respond graciously.

This is an entry-level, full-time position in Hospitality. Apply now to increase your chances of interviewing at North Point Hospitality.