Front Desk Agent - Overnight

Hanover Building Services, LLC; Parsippany-Troy Hills (NJ); Presencial; USD 21 000 - 30 000; Tempo parcial

Resumo da oferta

Hanover Building Services, LLC is seeking an Overnight Front Desk Agent to greet residents and visitors, manage phone inquiries, and maintain a secure, welcoming lobby. The role requires reliable shifts, including overnights, with attention to safety and professionalism.

The ideal candidate will have a high school diploma or equivalent and previous customer service/front desk experience, with strong communication and multitasking abilities.

Qualificações

• High school diploma or equivalent.
• Experience in customer service, concierge, or front desk preferred.
• Strong communication and interpersonal skills.
• Ability to work flexible schedules including evenings, weekends, and holidays if required.

Responsabilidades

• Greet residents, guests, and visitors professionally.
• Maintain front desk coverage at all times.
• Answer phones and respond to inquiries promptly.
• Ensure visitors are signed in and accounted for.
• Receive, log, and distribute packages and deliveries accurately.
• Communicate effectively with management, staff, and residents/tenants.
• Report safety concerns or incidents immediately.
• Keep the front desk and lobby clean, organized, and presentable.

Conhecimentos

Communication skills

Interpersonal skills

Multitasking

Calm under pressure

Professional appearance

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Future Opening: Front Desk Agent - Overnight

Position Summary

As a Front Desk Agent, you are the first point of contact for all residents, visitors, and clients. You are expected to provide professional, courteous service while maintaining a safe, secure, and welcoming environment at all times.

Primary/Essential Responsibilities and Duties

• Greet all residents, guests, and visitors in a friendly and professional manner.
• Maintain front desk coverage at all times unless properly relieved.
• Answer phones and respond to inquiries promptly and professionally.
• Ensure all visitors are signed in and accounted for.
• Receive, log, and distribute packages and deliveries accurately.
• Communicate effectively with management, staff, and residents/tenants.
• Report any safety concerns, maintenance issues, or incidents immediately.
• Keep the front desk and lobby clean, organized, and presentable.

Required Skills and Qualifications

• High school diploma or equivalent
• Previous experience in customer service, concierge, or front desk roles preferred
• Strong communication and interpersonal skills
• Ability to handle multiple tasks and remain calm under pressure
• Professional appearance and demeanor at all times
• Ability to work flexible schedules, including evenings, weekends, and holidays if required

Physical Requirements

• Ability to sit, stand, and walk for extended periods
• Ability to lift to 25 pounds
• Must be able to respond quickly to emergencies

Do you have reliable transportation to and from work? *

This is a part-time position. Will you work part-time? *

Are you willing to work weekend shifts? *

Referral code from a current employee If no code provided, add their name instead.