Front Desk Agent, Lodge Kohler

Sterling Kohler; Ashwaubenon (WI); On-site; USD 10,000 - 60,000; Full time

Job summary

Join the guest services team at Lodge Kohler as a Front Desk Agent. This full-time role involves greeting guests warmly, handling their check-ins and check-outs, and managing room key programming. Enjoy a competitive salary, benefits including health, vision, and retirement plans while contributing to remarkable guest experiences.

Benefits

Medical Benefits

Dental Benefits

Vision Benefits

401k with Company Matching

Qualifications

• Ability to work independently with a focus on quality and customer service.
• Strong written and oral communication skills.
• Valid driver’s license required.

Responsibilities

• Provide prompt and cheerful greeting of guests.
• Registering guests in and out of the property management system.
• Handling money transactions at the front desk.

Skills

Customer Service

Communication

Independence

Education

High School Diploma

Job description

Front Desk Agent, Lodge Kohler

Work Mode:Onsite

Location:Green Bay, WI

Opportunity

Join our guest services team, the heartbeat of our businessand the warmth our guests remember long after their stay.

As the Front DeskAgent for Lodge Kohler, you will beresponsible for:

• Providingaprompt, cheerful and proper greeting of guests, per Kohler Co.standards.
• Registeringguests in and out of Fidelio property management system.
  
• Programmingand deleting room keys using Marlok system.
  
• Providingguests with hotel information.
  
• Offeringassistance with luggage; summon bellman and provide introduction.
  
• Handlingall money transactions at the front desk following standardoperatingprocedures.
  
• Respondingto reservation requests made by guests.
  
• Explainingrate structure, available rooms, facilities, and service.
  
• Timelyresponding to special requests; inform hotel departments as appropriate.
  
• Recordingand conducting guest room wake-up calls.
  
• Actingas switchboard operator after regular scheduled hours.
  

This is a Full-Time opportunity. Shifts will vary from6:00am to 10:00pm, weekdays and weekends.

Skills/Requirements

• Theability to work independently with professionalism while maintaining afocus on quality and customer service.
  
• Candidateshould have strong written and oral communication skills.
  
• Candidateshould be able to stand or walk the majority of each shift.
  
• Avalid driver’s license is required.

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

The hourly range for this position is $17.00. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location. Available benefits include medical, dental, vision & 401k.

Why Work at Kohler Co.?

Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen.So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler.

In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!

About Us

Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities.We invite you to learn more about our culture and company at www.kohlercompany.com.

It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran.If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact [e-mail]. Kohler Co. is an equal opportunity/affirmative action employer.

We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement .