Front Desk Agent- Le Meridien Dania Beach-1

Davidson Hospitality Group; Florida; Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Multiple Medical Coverage

Dental & Vision

Teledoc

Free Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Zusammenfassung

Le Méridien Dania Beach at Fort Lauderdale Airport, part of Davidson Hospitality Group, seeks a Front Desk Agent to warmly welcome guests from arrival, manage check-ins/outs, and provide local insights. You will collaborate across departments, maintain a tidy front desk, and handle transactions with care.

The role requires customer service experience, strong communication, and the ability to work evenings, weekends, and holidays in a dynamic hospitality setting.

Qualifikationen

• Previous experience in a hotel or hospitality customer service.
• Excellent communication and interpersonal skills.
• Cash handling experience required.
• Proficiency with hotel property management software.
• Available to work evenings, weekends, and holidays.
• High School diploma or equivalent.

Aufgaben

• Provide exceptional customer service and a positive first impression.
• Efficiently handle check-ins and check-outs with accuracy.
• Respond promptly to inquiries and resolve issues with professionalism.
• Assist guests with local attractions, dining, and hotel amenities.
• Collaborate with departments to ensure seamless experiences.
• Maintain a clean and organized front desk area.
• Handle cash and card transactions accurately.
• Demonstrate attention to detail and proactive guest satisfaction.

Kenntnisse

Customer service

Communication skills

Cash handling

Problem solving

PMS familiarity

Organisation & multitasking

Ausbildung

High School diploma or equivalent

Tools

PMS knowledge

Jobbeschreibung

Property Description

Join the exceptional team at Le Méridien Dania Beach at Fort Lauderdale Airport, where sophisticated style meets South Florida's vibrant energy! We're seeking passionate, driven individuals to deliver world-class service at our chic, contemporary hotel. Located minutes from Fort Lauderdale Airport and the beach, our property offers a dynamic environment with luxury accommodations, cutting-edge meeting spaces, a rooftop pool, and European-inspired dining at our acclaimed restaurant, Toro Latin Kitchen & Lounge. As part of our team, you'll create unforgettable experiences for guests and enjoy numerous opportunities for career growth in a fast-paced, exciting setting. If you thrive on teamwork, innovation, and excellence, Le Méridien Dania Beach is the perfect place to elevate your career.

Overview

Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive.

Summary

• Provide exceptional customer service, creating a positive first impression for guests
• Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency
• Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy
• Assist guests with recommendations and information about local attractions, dining options, and hotel amenities
• Collaborate with other departments to ensure seamless guest experiences
• Maintain a clean and organized front desk area
• Handle cash and credit card transactions accurately
• Demonstrate a strong attention to detail and a proactive approach to guest satisfaction

Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay.

Qualifications

• Previous experience in a customer service role, preferably in a hotel or hospitality environment
• Excellent communication and interpersonal skills
• Previous cash handling experience required
• Strong problem-solving abilities and the ability to remain calm under pressure
• Proficiency in computer systems and knowledge of hotel property management software
• Outstanding organizational and multitasking skills
• Availability to work flexible schedules, including evenings, weekends, and holidays
• High School diploma or equivalent

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays)
• 401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace.

Pre-employment drug test and background check required.

We participate in E-Verify.