Front Desk Agent | Jacksonville Beach Fairfield Inn

Shaner Group; Florida; Vor Ort; USD 28.000 - 36.000; Vollzeit

Zusammenfassung

Shaner Hotels is seeking a Front Desk Agent for the Fairfield Inn & Suites Jacksonville Beach by Marriott. Provide courteous check-in/check-out, answer guest inquiries, and deliver exceptional hospitality in a fast-paced beachfront hotel.

Responsibilities include handling payments, resolving issues with housekeeping, and generating daily reports. Candidates should have a high school diploma and at least one year of customer service experience; bilingual English/Spanish is a plus.

Qualifikationen

• High school graduate or equivalent.
• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Computer experience preferred.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

Aufgaben

• Provide courteous check-in/check-out for hotel guests.
• Process payments according to hotel requirements.
• Offer information and services to guests in a friendly, professional manner.
• Resolve guest issues and coordinate with housekeeping as needed.
• Assist with generating daily reports.

Kenntnisse

Customer service

Communication

Cash handling

Bilingual English/Spanish

Knowledge of local activities

Ausbildung

High school graduate or equivalent

Jobbeschreibung

Front Desk Agent | Jacksonville Beach Fairfield Inn

Job Description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Process all check-ins and check-outs according to established hotel requirements.
• Adhere to payment, cash handling and credit policies/procedures.
• Generate, print, and distribute daily reports to designated departments/personnel.
• Resolve discrepancies on the room status report with Housekeeping.
• Other duties as assigned.

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Process all check-ins and check-outs according to established hotel requirements.
• Adhere to payment, cash handling and credit policies/procedures.
• Generate, print, and distribute daily reports to designated departments/personnel.
• Resolve discrepancies on the room status report with Housekeeping.
• Other duties as assigned.

Responsibilities

Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.

Qualifications

• High school graduate or equivalent.
• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Computer experience preferred.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

About the Team

Shaner Hotels has an exciting opportunity at our Fairfield Inn & Suites Jacksonville Beach by Marriott! This award-winning, 76-room hotel is located just 100 yards from the beautiful sandy beaches of the Atlantic Ocean and minutes from state parks, vibrant nightlife, shopping, dining, and a variety of local attractions—making it a favorite destination for both business and leisure travelers.

Our guests enjoy exceptional amenities, including complimentary hot breakfast, free high-speed Wi-Fi, a business center, an outdoor pool, and spacious guest rooms and suites designed for comfort and convenience.

If you're passionate about hospitality and delivering outstanding guest service, join a team that values excellence, teamwork, and career growth. Come build your hospitality career with Shaner Hotels!

About Us

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.

Job Info

• Job Identification 236965
• Posting Date 10/17/2026, 01:21 PM
• Job Schedule Full time
• Full Time or Part Time Full-Time/Part-Time