Front Desk Agent (Hotel Experience Required)

Studio 6 Hotel; Buda (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Studio 6 Hotel in Buda, Texas is seeking a Front Desk Agent for a full-time position. The ideal candidate will possess excellent customer service skills and a quiet competence in dealing with various situations under pressure.

Familiarity with the hotel industry is preferred, especially front desk experience. The chosen candidate will contribute to a positive guest experience while managing check-ins and check-outs efficiently. Flexible hours, including evenings and weekends, are required.

Qualifications

• Previous hotel front desk experience is strongly preferred.
• Fluency in a foreign language is preferred.
• Previous guest relations training is preferred.

Responsibilities

• Communicate effectively with guests and colleagues.
• Input information into computer systems accurately.
• Manage guest arrivals and departures efficiently.

Skills

Customer service

Communication skills

Mathematical calculations

Ability to work under pressure

Attention to detail

Job description

Front Desk Agent (Hotel Experience Required)

• Full-time

Studio 6 is strategically positioned between the upper end of the economy extended stay and lower end of the mid-price extended stay segments. The studios feature living areas and fully furnished kitchens along with linens and cookware, at an inclusive, transparent rate, competitive to the economy extended stay tier.

Studio 6’s brand marketing strategy, “More in your room, Less on your bill™”, has established a solid value positioning in the segment.

The Studio 6 is now accepting applications for the PM/AM front desk position. The successful candidate is highly responsible, dependable, guest service oriented team player, who loves to make people happy. They have good people and communication skills, as well as an ability to work under pressure. They must have high attention to detail. The right candidate will think fast and enjoy a challenge. Previous customer service experience is required. G6 hotel experience is a plus but not mandatory. Please be willing to learn as well as lead.

• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers, both in person and by telephone/radio
• Ability to accurately and efficiently input information into computer systems
• Ability to work cohesively with co-workers both within and outside of your department
• Ability to compute accurate mathematical calculationsAbility to think clearly, quickly, and make concise decisions
• Ability to prioritize, organize, and follow up
• Ability to work well under pressure, dealing with many arrivals and departures within a short period of time
• Previous hotel front desk experience is strongly preferred
• Previous cashiering experience is preferred
• Fluency in a foreign language is preferred
• Previous guest relations training is preferred
• Must be able to work a flexible schedule, including evenings, weekends, and occasional holidays
• Must be able to stand for up to 8 hours (or an entire shift)

All your information will be kept confidential according to EEO guidelines.