Front Desk Agent/Host

Hyatt Hotels Corporation; Georgia; On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Free room stays

Discount room stays

Advancement opportunities

Medical coverage

Dental coverage

Vision coverage

401k with match

Fitness discounts

Paid time off

Job summary

Hyatt Centric Buckhead Atlanta is seeking a Front Office Associate to greet guests, check them in and out, and convey hotel services. The role emphasizes guest engagement, payment handling, and delivering a high-quality guest experience.

It is a frontline position at the Hyatt Buckhead property, offering opportunities to grow within Hyatt’s global brand. We value a warm, professional demeanor, strong communication, and the ability to manage busy front desk situations with a smile.

Qualifications

• A desire to satisfy guests in a fast-paced hotel environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Responsibilities

• Front Office associates are responsible for guest registration and communicating hotel services and promotions.
• Handle guest inquiries and process payments as needed.
• Be the face of Hyatt and provide friendly, proactive service to guests.
• Support guests with smooth check-in/check-out experiences.

Skills

Customer service

Communication

Job description

Close Inclusive Collection Job Postings Notification

"Hyatt is a place of learning - similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquiries. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

About Hyatt Centric Buckhead

Representing the storied history of Buckhead, the newly opened Hyatt Centric Buckhead Atlanta is an upscale, stylish boutique hotel that embodies the district’s unique legacy. The hotel’s design is inspired by Georgia’s ancient pottery heritage coupled with the evolution of a modern Buckhead as a premier fashion, business, and entertainment destination. Following a global spirit of vibrant color, style, and patterns, this hotel celebrates the Buckhead clay, pottery, and sculpture lore to offer you an once-in-a-lifetime experience.

Located along the edge of Lenox Square shopping center and close to Path400, Shops Around Lenox, and Phipps Plaza, guests will enjoy having a bounty of plentiful dining and entertainment options to explore. Check into luxury rooms and suites, wine and dine atop a rooftop lounge, find social and event spaces, and the hottest culinary experience around town.

Filled with vibrant and globally inspired approachable surroundings, Three Arches offers a culturally diverse menu drawing upon the simplicity of BBQ in an environment that is likewise relaxed, yet luxurious. Using fresh, high-quality ingredients married with spices and in-house curated accompaniments that elevate their pure flavors, the menu offers guests an authentic taste of pan-Mediterranean dining.

Spaceman is the coolest rooftop bar in the city, located on the 15 th Floor, and overlooking all of Atlanta. Our guests take in amazing views of Buckhead and the surrounding lively Lenox Square District from Spaceman's rooftop lounge and bar where guests can enjoy interior seating and an exterior lounge-style area year-round. Here is where locals and hotel guests alike find simple, delicious, and shareable dishes along with craft cocktails to savor with friends against a scenic Atlanta in the background.

Hyatt Hotels and Resorts offers a competitive benefits package which includes:

• Complimentary and discount room stays at other Hyatt Hotels and Resorts
• An extensive global network of advancement opportunities
• Competitive medical, dental, and vision options
• 401k Retirementwith matching options
• Fitness, mobile service, and various other discounts are available to Team members
• Paid Holidays, Vacation, and Sick Time

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time.

Hyatt Place Madison/Downtown | Madison , WI , US