Front Desk Agent - Hampton Inn

Remington Hospitality; Evansville (IN); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player in hospitality is seeking a Front Desk Agent for their Hampton Inn location. This entry-level role offers a unique opportunity to engage with guests, ensuring a welcoming atmosphere while managing check-in and check-out processes efficiently. Ideal candidates will possess strong customer service skills and a knack for handling cash transactions. Join a dynamic team where your contributions will enhance guest experiences and foster a positive environment. This part-time position is perfect for those looking to start their career in the thriving hospitality sector.

Qualifications

• Strong customer service skills and ability to communicate effectively.
• Experience with cash handling and reservation management.

Responsibilities

• Greet guests and manage check-in/check-out processes professionally.
• Handle cash and process payments accurately.

Skills

Customer Service

Cash Handling

Reservation Management

Communication Skills

Education

High School Diploma

Tools

Front Office Computer System

Job description

Join to apply for the Front Desk Agent - Hampton Inn role at Remington Hospitality

Responsibilities

1. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
2. Promptly, accurately, and efficiently post all charges.
3. Have complete working knowledge of the Front Office computer or manual system, including all daily transactions and less frequent tasks.
4. Manage cash handling accurately, including receiving cash, checks, and credit card information from guests for payment of hotel charges and making correct change.
5. Review reservations with special requests and work to block rooms accordingly.
6. Understand hotel rates, discounts, and how to handle each.
7. Know reservation procedures, including how to take same-day reservations quickly. Follow cancellation and relocation procedures when necessary.

Additional Information

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industry: Hospitality

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