Front Desk Agent - Guest Experience (Daily Pay)

Aimbridge Hospitality LLC; Golden (CO); Sur place; USD 24 796 - 26 174; Plein temps

Avantages offerts par ce poste

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Résumé du poste

A hospitality management company is seeking a Front Desk Agent to enhance guest experience through exceptional service. Responsibilities include managing guest interactions, handling reservations, and addressing inquiries in a welcoming manner. Candidates should have a high school diploma and preferably experience in a hotel setting. Competitive benefits package available after waiting period.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Proven ability to deliver exceptional guest service and enhance guest satisfaction.
• Strong verbal and written communication skills for interacting with guests and team members.

Responsabilités

• Provide outstanding service to guests, maintaining a friendly and warm demeanor.
• Effectively convey information and address guest inquiries and issues promptly.
• Evaluate and select among alternative courses of action quickly to resolve guest concerns.
• Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
• Understand financial information and perform basic arithmetic functions as needed.

Connaissances

Customer Service Excellence

Communication

Problem-Solving

Multitasking Ability

Financial Skills

Formation

High school diploma or equivalent

Outils

Hotel management software

Microsoft Office suite

Description du poste

Compensation $18.00 - $19.00/hour

Schedule Full time

Job Type Regular

Description

The hotel is looking for open availability, including weekends, and the hours will be 7a-3p and 3p-11p. Does this work for you?

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
Nestled near the foothills of the Rocky Mountains near Golden and Lakewood, the Courtyard Denver West hotel is just 10 miles from downtown Denver and 30 miles from Denver International Airport at Highway 6 and I-70. We are conveniently located near the RTD Light Rail Station at Red Rock Station, Denver Federal Center, Coors Brewery, Red Rocks Amphitheater, Coors Field, Mile High Stadium, Pepsi Center and Colorado Mills Mall. Our business-friendly lobby features media pods, lounge seating to enjoy a cocktail from our onsite bar or great outdoor patio. Guests can enjoy onsite dining from The Bistro - Eat. Drink. Connect. ™ offering a variety of healthy breakfast options, Starbucks beverages and dinner service with a selection of wine and craft beers. Each of our modern guestrooms feature free WiFi; select rooms offer stellar views of the Front Range. With easy access to downtown Denver for Rockies, Broncos, Nuggets, and Avalanche games, travelers will find out what makes Courtyard Golden the best of Golden, Colorado

Application deadline for Colorado positions: 10/2/26

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