Front Desk Agent — Growth Path & Employee Housing

Saratoga Hot Springs Resort; Chesapeake (VA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Discount employee housing

Job summary

Saratoga Hot Springs Resort is seeking a Front Desk Agent to ensure a welcoming, seamless experience for guests. You will register guests, manage reservations, handle payments, and communicate guest details to departments. Strong communication and organizational skills are essential for this role.

The position emphasizes guest satisfaction, timely responses, and building rapport with visitors. Wages start at $17.00 per hour with opportunities to grow within a supportive, team-focused environment.

Qualifications

• Register and assign rooms to guests

Responsibilities

• Register and assign rooms to guests
• Confirm phone and online reservations
• Respond to guest needs, requests, and complaints
• Collect payment from departing guests
• Keep records of occupied rooms and guests
• Communicate pertinent guest information to designated departments
• Ability to build rapport with guests
• Strong organizational skills
• Excellent written and verbal communication skills
• Wages start at $17.00 per hour with opportunities to grow

Skills

Excellent written and verbal коммуника

Strong organizational skills

Ability to build rapport with guests

Education

Trainable Position

Reception experience preferred

Job description

Saratoga Hot Springs Resort is seeking a Front Desk Agent to ensure a welcoming, seamless experience for guests. You will register guests, manage reservations, handle payments, and communicate guest details to departments. Strong communication and organizational skills are essential for this role.

The position emphasizes guest satisfaction, timely responses, and building rapport with visitors. Wages start at $17.00 per hour with opportunities to grow within a supportive, team-focused environment.