Front Desk Agent - Evening & Weekend Availability

Best Western Plus Spokane North; United States; On-site; USD 23,000 - 25,000; Part time

Job summary

Best Western Plus Spokane North is seeking a friendly hotel front desk agent to welcome guests, manage their accounts, and ensure a great stay. This part-time role may lead to full-time, with evening/night and weekend availability as a must.

You will check guests in and out, handle reservations, and assist with room rates, amenities, and rewards programs while maintaining accurate guest accounts and providing excellent service.

Qualifications

• 1 year of hospitality experience as a front desk agent or guest services preferred.

Responsibilities

• Greet guests and manage check-in/check-out processes.
• Record room assignments and billing information.
• Answer questions about rooms, rates, amenities, and rewards programs.
• Handle guest complaints professionally and promptly.

Skills

Customer service

Interpersonal skills

Time management

Organizational skills

Stress management

Education

High school diploma/GED

Tools

Microsoft Office

Reservation management systems

Job description

Best Western Plus Spokane North is seeking a friendly hotel front desk agent to welcome guests, manage their accounts, and ensure a great stay. This part-time role may lead to full-time, with evening/night and weekend availability as a must.

You will check guests in and out, handle reservations, and assist with room rates, amenities, and rewards programs while maintaining accurate guest accounts and providing excellent service.