Front Desk Agent

Island Hospitality Management; Tucson (AZ); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading hospitality management company is seeking an upbeat Front Desk Agent to oversee front desk operations. The ideal candidate will demonstrate professionalism, outstanding communication skills, and the ability to thrive in a fast-paced environment. Responsibilities include guest check-in/check-out, payment processing, and providing assistance to guests and vendors. Join a team that values training, wellness initiatives, and offers a comprehensive benefits package.

Benefits

Healthcare

Retirement Plans

Paid Time Off

Discounts

Career Growth Opportunities

Qualifications

• Highly motivated team player with strong initiative.
• Effective in handling workplace problems.
• Ability to work well under stress.

Responsibilities

• Check-in/Check-out hotel guests.
• Process all payments according to established hotel requirements.
• Provide information and assistance to all guests and vendors.

Skills

Communication

Problem Solving

Teamwork

Job description

Join to apply for the Front Desk Agent role at Island Hospitality Management.

Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and be able to work in a fast-paced environment.

This position may require flexible scheduling availability.

Responsibilities

• Check-in/Check-out hotel guests
• Process all payments according to established hotel requirements
• Provide information and assistance to all guests and vendors
• Prepare all necessary reports during each shift for the management team

Qualifications

• Highly motivated team player with strong initiative and desire for achievement
• Effective in handling workplace problems, including anticipating, preventing, identifying, and solving issues as necessary
• Ability to work well under stress
• Approachable and available for all guests, providing excellent guest service

The physical demands include standing, sitting, or walking for extended periods. Work hours vary based on guest occupancy, season, staffing, and other factors.

Training and Benefits

Island Hospitality offers a formalized training and development program, employee wellness initiatives, and a comprehensive benefits package including healthcare, retirement plans, paid time off, discounts, and career growth opportunities.