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Front Desk Agent - The Leo Kent Hotel

Remington Hotels

Tucson (AZ)

On-site

USD 28,000 - 35,000

Full time

30+ days ago

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Job summary

A leading hotel in Tucson is seeking a dedicated Front Office Associate who excels in guest interactions and cash management. The ideal candidate will have a strong work ethic, be a team player, and be ready to work flexible hours, including nights and weekends. Join us in providing exceptional experiences for our guests!

Qualifications

  • Ability to work varying schedules including nights, weekends, and holidays.
  • Enjoys working as part of a team to provide great guest experiences.

Responsibilities

  • Greet and check in guests promptly and professionally.
  • Manage cash handling and hotel charges accurately.
  • Review reservations and block rooms as needed.

Skills

High work ethic
Self-initiative

Job description

Description

What you will be doing

  • Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
  • Promptly, accurately and efficiently know how and where to post all charges.
  • Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
  • Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
  • Review any reservations with special requests and work to block rooms accordingly.
  • Have knowledge of hotel rates, discounts and how to handle each.
  • Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
Qualifications

What we are looking for

  • High work ethic and self-initiative
  • May be required to work varying schedules to include nights, weekends, and holidays
  • Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
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