Front Desk Agent - The Leo Kent Hotel

Remington Hospitality; Tucson (AZ); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading hospitality company is seeking a Front Desk Agent for The Leo Kent Hotel in Tucson, AZ. This entry-level full-time position involves greeting guests, managing reservations, and handling payments. Ideal for those looking to start a career in hospitality.

Responsibilities

• Greet and communicate cordially with guests, checking them in and out.
• Manage cash handling accurately, including receiving payments.
• Have complete knowledge of Front Office systems and procedures.

Job description

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Responsibilities:

• Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
• Promptly, accurately, and efficiently post all charges.
• Have complete working knowledge of Front Office computer or manual systems, including all daily transactions and less frequent tasks.
• Manage cash handling accurately, including receiving cash, checks, and credit card information from guests for hotel charges and making correct change.
• Review reservations with special requests and work to block rooms accordingly.
• Understand hotel rates, discounts, and how to handle each.
• Be familiar with reservations and procedures, including taking same-day reservations efficiently. Follow cancellation and relocation procedures when necessary.

Additional Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Hospitality

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