Front Desk Agent

Shelby American, Inc.; Summerville (SC); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player in hospitality is seeking a Part-Time Front Desk Agent to enhance guest experiences and manage front desk operations. This role demands an upbeat personality, outstanding communication skills, and the ability to thrive in a fast-paced environment. As a key reference for guests and vendors, you will handle check-ins, process payments, and prepare reports for management. With a commitment to employee development, this company offers training programs to help you grow in your hospitality career. If you are passionate about providing excellent service and enjoy working in a dynamic setting, this opportunity is perfect for you.

Qualifications

• Highly motivated team player with strong initiative and desire for achievement.
• Ability to handle problems in the workplace effectively.

Responsibilities

• Manage check-in/check-out processes for hotel guests.
• Provide information and assistance to guests and vendors.

Skills

Communication Skills

Problem-Solving

Customer Service

Teamwork

Job description

Description

Our team is looking to add an upbeat Part-Time Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment.

This position may require flexible scheduling availability.

Job Requirements:

• Check-in/Check-out hotel guests
• Process all payments according to established hotel requirements
• Provide information and assistance to all guests and vendors
• Prepares all necessary reports during each shift for the management team

Job Qualifications:

• Highly motivated team player with strong initiative and desire for achievement
• Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
• Ability to work well in stressful situations
• Readily available and approachable for all guests while providing excellent guest service

Training:

Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.

Equal Opportunity Employer

Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.