Front Desk Agent

Aimbridge Hospitality; Stafford (VA); On-site; USD 28,000 - 35,000; Full time

Job summary

Aimbridge Hospitality is seeking a Front Desk Agent for their Stafford, VA location. This full-time, on-site role focuses on delivering exceptional customer service, managing reservations, and ensuring effective communication with guests in a collaborative environment.

Qualifications

• Experience with reservations.
• Previous experience in a hospitality role is a plus.

Responsibilities

• Responsible for phone etiquette and receptionist duties.
• Providing exceptional customer service and handling reservations.
• Effective communication with guests.

Skills

Phone etiquette

Communication skills

Customer service skills

Interpersonal skills

Time management skills

Teamwork

Education

High school diploma or equivalent

Job description

At Aimbridge, hospitality is at the core of our business. As the global leader in hospitality management, we are committed to creating exceptional guest experiences and fostering strong relationships with our partners. Aimbridge provides opportunities for growth and development, offering a collaborative and inclusive workplace environment where everyone belongs.

Role Description

This is a full-time, on-site role for a Front Desk Agent located in Stafford, VA. The Front Desk Agent will be responsible for phone etiquette, receptionist duties, providing exceptional customer service, handling reservations, and effective communication with guests.

Qualifications

• Phone etiquette and communication skills
• Receptionist duties and customer service skills
• Experience with reservations
• Strong interpersonal and time management skills
• Ability to work effectively in a team environment
• Previous experience in a hospitality role is a plus
• High school diploma or equivalent

Seniority level

Entry level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Hospitality