Front Desk Agent

Amity Foundation; Saint Petersburg (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in hospitality is seeking a Front Desk Agent to serve guests by managing registrations and room assignments. The ideal candidate will have strong customer service skills and a valid driver's license. Responsibilities include greeting guests, handling inquiries, and ensuring a smooth check-in process. Join a dynamic team and enjoy benefits like health insurance and a 401K.

Benefits

Health Insurance

401K

Discounted Meals

Qualifications

• Must possess valid driver's license.
• Strong customer service and people skills required.
• Dependable, thorough, and able to multi-task.

Responsibilities

• Welcomes guests by greeting them and answering questions.
• Registers guests and verifies room requirements.
• Collects revenue and assists with guest requests.

Skills

Customer Service

People Skills

Quality Focus

Professionalism

Energy Level

Multi-tasking

Dependability

Thoroughness

Phone Skills

Data Entry Skills

Listening

Job description

Join to apply for the Front Desk Agent role at Amity Foundation.

Get AI-powered advice on this job and more exclusive features.

Job Purpose

Serves guests by completing registration; controlling room assignments.

Duties

• Welcomes guests by greeting them; answering questions; responding to requests.
• Registers guests by obtaining or confirming room requirements; verifying preregistration; assigning room; obtaining information and signatures; issuing door cards.
• Establishes credit by verifying credit cards or obtaining cash.
• Conveys information to guests by receiving and transmitting messages, mail, facsimiles, packages, etc.
• Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel.
• Maintains records by entering room and guest account data.
• Collects revenue by entering services and charges; computing bill; obtaining payment.
• Makes hotel and other reservations by entering or telephoning requirements; checking availability; confirming requirements.
• Assists hotel guests with all requests and needs as they arise, including assistance with luggage, room service orders, valet services, etc.
• Contributes to team effort by accomplishing related results as needed.

Requirements

Customer Service, People Skills, Quality Focus, Professionalism, Energy Level, Multi-tasking, Dependability, Thoroughness, Phone Skills, Data Entry Skills, Listening, Must Possess Valid Drivers License.

Benefits

Health Insurance, 401K, Discounted Meals.

Pay Rate

Dependent on experience, $16-17/hr.