Front Desk Agent

PDK Hotel Group; Portland (OR); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading hotel group in Portland seeks a Front Desk Agent to enhance guest experiences with exceptional service and teamwork. Responsibilities include managing reservations, ensuring smooth check-ins and check-outs, and providing support to housekeeping. Candidates should possess a great attitude and enthusiasm to create a welcoming environment.

Benefits

Team-spirited coworkers

Encouraging management

Learning and development opportunities

Qualifications

• Great attitude and enthusiasm are essential.
• Customer service experience preferred.

Responsibilities

• Manage online and phone reservations.
• Perform all check-in and checkout tasks.
• Welcome guests upon their arrival.
• Communicate with the housekeeping staff.

Skills

Customer Service

Multi-tasking

Team Spirit

Job description

We are looking for new staff members to join our hotel team! We're looking for someone who will share our belief that our guests should be provided with a personal and wonderful experience, pleasant stay, and smooth checkout. We are looking for people with a great attitude, customer service, and enthusiasm. The Front Desk Agent / Staff Member should work well with others, be able to multi-task, take on assigned tasks. Before employment, we'll ask you to complete safety training and certification.

• Manage online and phone reservations.
• Perform all check-in and checkout tasks.
• Welcome guests upon their arrival.
• Communicate with the housekeeping staff to ensure all rooms are clean and ready to accommodate guests.
• Maintain and update records of bookings and payments.

Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued.

We'll support you in and out of the workplace by offering :

• Team-spirited coworkers.
• Encouraging management.
• Learning and development opportunities.

Shift times : (7am-3pm only Friday-Sunday open! Swing 3pm-11pm need 2-4 candidates Night Audit 11pm-7am 2-4)

We look forward to having you join our team!

About PDK Hotel Group :

Founded and based in Portland, Oregon, PDK Hotels Group is a privately held provider of property management solutions and hotel development company customized to fit your unique needs.. We provide management of hotel assets throughout the Pacific Northwest (British Columbia, Oregon, Washington, and Idaho sometimes : Southeastern Alaska, Northern California, Western Montana, Yukon).

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