Front Desk Agent

PDK Hotel Group; Portland (OR); On-site; USD 40,000 - 50,000; Full time

Job summary

PDK Hotel Group is seeking a Front Desk Agent in Portland, Oregon, to provide excellent customer service while managing reservations and ensuring guest satisfaction. The ideal candidate will join a supportive team, responsible for check-ins, check-outs, and communicating with housekeeping. This full-time position is vital in enhancing guest experiences in a dynamic hotel environment.

Benefits

Learning and development opportunities

Team-spirited coworkers

Encouraging management

Qualifications

• Great attitude and enthusiasm are essential.
• Must be able to work well with others.
• Safety training and certification are required before employment.

Responsibilities

• Manage online and phone reservations.
• Perform all check-in and checkout tasks.
• Welcome guests upon their arrival.

Skills

Customer Service

Multi-tasking

Teamwork

Job description

Join to apply for the Front Desk Agent role at PDK Hotel Group

18 hours ago Be among the first 25 applicants

Join to apply for the Front Desk Agent role at PDK Hotel Group

We are looking for new staff members to join our hotel team! We're looking for someone who will share our belief that our guests should be provided with a personal and wonderful experience, pleasant stay, and smooth checkout. We are looking for people with a great attitude, customer service, and enthusiasm. The Front Desk Agent/Staff Member should work well with others, be able to multi-task, take on assigned tasks. Before employment, we'll ask you to complete safety training and certification.

Essential Duties

• Manage online and phone reservations.
• Perform all check-in and checkout tasks.
• Welcome guests upon their arrival.
• Communicate with the housekeeping staff to ensure all rooms are clean and ready to accommodate guests.
• Maintain and update records of bookings and payments.
  
  

Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued.

We'll support you in and out of the workplace by offering:

• Team-spirited coworkers.
• Encouraging management.
• Learning and development opportunities.
  
  

Shift times: (7am-3pm only Friday-Sunday open! Swing 3pm-11pm need 2-4 candidates Night Audit 11pm-7am 2-4)

We look forward to having you join our team!

About PDK Hotel Group

Founded and based in Portland, Oregon, PDK Hotels Group is a privately held provider of property management solutions and hotel development company customized to fit your unique needs.. We provide management of hotel assets throughout the Pacific Northwest (British Columbia, Oregon, Washington, and Idaho sometimes: Southeastern Alaska, Northern California, Western Montana, Yukon).

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Restaurants

Referrals increase your chances of interviewing at PDK Hotel Group by 2x

Sign in to set job alerts for “Front Desk Representative” roles.

Guest service representative - Full time

Front Desk Agent- Inn at the Convention Center

FRONT DESK AGENT at Towneplace Suites Marriott

Gresham, OR $40,000.00-$50,000.00 2 years ago

Portland, Oregon Metropolitan Area 13 hours ago

Aurora, OR $40,000.00-$75,000.00 1 year ago

Complex Guest Service Agent - Hilton Portland Downtown and the Duniway

Scheduling Coordinator - Portland Braces & The Modern Orthodontist

Portland, OR $40,000.00-$60,000.00 5 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.