Front Desk Agent

Ontario Trillium Foundation; Charlotte (NC); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Supportive team environment

Opportunity for advancement

Job summary

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team in Charlotte, NC. You will provide exceptional customer service by managing guest check-ins and check-outs, handling reservations, and resolving inquiries efficiently.

If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity to grow your career in hotel front desk operations.

Responsibilities

• Greet and assist guests during arrival and departure
• Process payments and issue room keys
• Respond promptly to guest questions and concerns
• Coordinate with housekeeping and maintenance
• Maintain accurate reservation records

Job description

Job Summary:

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As the face of the hotel, you will provide exceptional customer service by managing guest check-ins and check-outs, handling reservations, and resolving inquiries efficiently. If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity to grow your career in hotel front desk operations!

Benefits:

• Competitive pay
• Flexible scheduling
• Supportive team environment
• Opportunity for advancement

Responsibilities:

• Greet and assist guests during arrival and departure
• Process payments and issue room keys
• Respond promptly to guest questions and concerns
• Coordinate with housekeeping and maintenance
• Maintain accurate reservation records