Front Desk Agent

The Crescent Hotels Group; Oklahoma City (OK); On-site; USD 28,000 - 36,000; Full time

Job summary

Join the lively team at the Sheraton Oklahoma City Downtown Hotel as a Guest Service Representative. Deliver exceptional service while engaging in a vibrant work environment and enjoy comprehensive benefits including competitive wages and discounts across properties. Ready to shine in hospitality? Apply now!

Benefits

Comprehensive benefits for you and your family

401K matching program

Flexible scheduling

Discounts at Marriott and Crescent properties

Qualifications

• Excels at delivering exceptional service.
• Able to multitask efficiently.
• Organizational skills are essential.

Responsibilities

• First point of contact for guests, managing check-in and reservations.
• Fulfilling guest requests and creating memorable experiences.

Skills

Exceptional service

Problem-solving

Multitasking

Organizational skills

Job description

Description

Step into the heart of Oklahoma City and join our star-studded team at the Sheraton Oklahoma City Downtown Hotel, part of the Crescent Hotels & Resorts family. We're dedicated to creating unforgettable experiences for our guests and celebrating our associates as the shining stars they truly are. If hospitality is your passion, this is the perfect stage for you to shine!

Located in the vibrant downtown OKC, our hotel is a beacon of refinement and comfort. Here, you're more than an employee; you're part of a diverse family that values individuality and inclusion.

What's in It for You?

We believe in rewarding your dedication with:

• Competitive wages
• Comprehensive benefits for you and your family
• 401K matching program
• Flexible scheduling, including days, evenings, and weekends
• Discounts at Marriott and Crescent properties across North America

Your Role in Our Service Team

As a Guest Service Representative, you will be the first point of contact for our guests, ensuring a warm welcome and smooth check-in experience. Your role involves managing reservations, fulfilling guest requests, and creating memorable experiences with care and attention to detail.

Are You a Good Fit?

You excel at delivering exceptional service, are a problem-solver, and can multitask efficiently. Your organizational skills and ability to work flexible shifts make you ideal for this role.

We value diversity and inclusion, and are committed to fostering an environment where everyone feels respected and valued.

Ready to advance your career in hospitality while enjoying the vibrant energy of Oklahoma City? Join us at the Sheraton Oklahoma City Downtown Hotel — where you belong, we care, and you can shine bright!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Applicants will be notified of their rights under federal employment laws. For more information, review the Know Your Rights notice from the Department of Labor.

Source: Crescent Hotels & Resorts