FRONT DESK AGENT

The Crescent Hotels Group; Oklahoma City (OK); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a vibrant team at a renowned hotel in Oklahoma City, dedicated to providing unforgettable guest experiences. As a Guest Service Representative, you'll play a crucial role in creating memorable stays for visitors while being part of a diverse and inclusive family. With flexible scheduling and competitive wages, this opportunity allows you to shine in a supportive environment that values your individuality. Embrace your passion for hospitality and advance your career in a place where you truly belong.

Benefits

Competitive Wages

Comprehensive Benefits

401K Matching Program

Flexible Scheduling

Discounts at Marriott and Crescent Properties

Qualifications

• Strong customer service skills to create memorable experiences.
• Ability to solve problems and multitask efficiently.

Responsibilities

• Welcome guests and manage check-ins smoothly.
• Fulfill guest requests with care and professionalism.

Skills

Customer Service

Problem Solving

Multitasking

Organization

Time Management

Job description

Description

Step into the heart of Oklahoma City and join our star-studded team at the Sheraton Oklahoma City Downtown Hotel, part of the Crescent Hotels & Resorts family. We're dedicated to creating unforgettable guest experiences and celebrating our associates as the shining stars they truly are. If hospitality is your passion, this is the perfect stage for you to shine!

Located in the vibrant downtown OKC, our hotel is a beacon of refinement and comfort, offering an enriching environment where you are more than just an employee—you are part of a diverse and inclusive family that values individuality.

What's in It for You?

At Sheraton Oklahoma City Downtown Hotel, we believe in rewarding your dedication and enthusiasm. We offer:

• Competitive wages recognizing your worth
• Comprehensive benefits for you and your family
• 401K matching program to secure your future
• Flexible scheduling to accommodate your personal life
• Discounts at Marriott and Crescent properties across North America

Your Role in Our Service Team

As a Guest Service Representative, you are the maestro conducting the orchestra of a perfect stay. Your responsibilities include welcoming guests, managing check-ins smoothly, and fulfilling requests with care and professionalism. You craft memorable experiences and ensure every guest feels valued.

Are You a Good Fit?

You excel at delivering memorable experiences, collaborating with team members, solving problems, and multitasking efficiently. Your organization and time management skills are top-notch. You are seeking a role with variety, including working different shifts such as days, evenings, and weekends, to fit your schedule.

Crescent Hotels & Resorts values diversity and inclusion. We are committed to fostering open dialogues about race, equity, and diversity through training, recruiting, and promoting diverse talent. Our goal is to create a workplace where everyone feels respected and valued.

Ready to advance your hospitality career in Oklahoma City? Join us at the Sheraton Oklahoma City Downtown Hotel—where You Belong. We Care. Shine Bright.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights under federal employment laws. For more information, please review the Know Your Rights notice from the Department of Labor.

Source: Crescent Hotels & Resorts