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A leading company is seeking a high-energy, friendly Full-Time Front Desk Agent to provide a five-star experience for guests at a luxury hotel in downtown Oklahoma City. Responsibilities include guest check-ins/check-outs, managing requests, and maintaining confidentiality. Candidates should possess strong communication skills and prior hotel experience.
Location
Come and join our team at this 605-room convention center hotel in the heart of downtown Oklahoma City. Our luxury hotel is located next to the Paycom Center (OKC Thunder), the Oklahoma Convention Center, and across the street from the 70-acre Scissortail Park.
The property includes an all-day dining outlet (Seltzer's Modern Diner), an entertainment sports bar (OKC Tap House), a specialty restaurant (Bob's Steak & Chop House), a coffee shop (Park Grounds), and a retail outlet (RareBird Gift Shop). Guests can enjoy Mokara Spa, a fitness center, and a rooftop pool and bar (CatBird Seat) with a fire pit, outdoor lawn, and cabanas. The hotel offers 76,000 square feet of meeting and event space, including a 20,000 square foot ballroom, a 10,000 square foot ballroom, and a 4,200 square foot outdoor pre-function space overlooking the park.
Job Description
Omni Oklahoma City is seeking a high-energy, friendly, welcoming Full-Time Front Desk Agent to join our upscale hotel team. This team member will provide a five-star welcome and departure experience to each guest, acting as an ambassador throughout their stay. Responsibilities include greeting guests warmly, providing hotel and local area information, offering our amenities and services, settling accounts upon check-out, resolving guest issues, and handling special requests. The role involves close collaboration with departments such as Concierge, Bell-Door, and Ideal Services.
Responsibilities
Qualifications
Omni Hotels & Resorts is an equal opportunity employer. For more information, see the EEOC poster and Pay Transparency Policy. For application assistance, contact applicationassistance@omnihotels.com.
Job Locations: US-OK-Oklahoma City
Posted Date: 4 days ago (6/2/2025 2:12 PM)
Requisition ID: 2025-123785
# of Openings: 2
Category: Front Office Operations