Front Desk Agent

Paycom - ATS; Nebraska City (NE); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Disability insurance

Life insurance

401(k) with company match

Complimentary meal

Employee events

Tree Adventure discounts

Paid time off

Job summary

Arbor Day Foundation is seeking a Front Desk Agent at Arbor Day Farm in Nebraska City to provide warm, world-class guest service and first impressions. You will register guests, assign rooms, and handle special requests in a fast-paced environment.

The role emphasizes teamwork with Housekeeping, Maintenance, and Reservations, and flexibility to support events. This full-time position offers a welcoming workplace focused on service and community impact.

Qualifications

• Passion for guest service and hospitality.
• Experience delivering warm, world-class service to guests.
• Comfort with computer systems and front desk software.

Responsibilities

• Register guests and assign rooms, accommodating special requests.
• Ensure smooth, memorable guest experiences and conversations with new guests.
• Collaborate with Housekeeping, Maintenance, and Reservations to support operations.
• Work both as a team member and independently to maintain a positive guest experience.

Skills

Hospitality

Customer Service

Communication

Teamwork

Job description

Does the opportunity to devote your talents to a cause much greater than yourself excite you? At Arbor Day Farm, you don’t just show up to work — you help create experiences rooted in purpose, service, and impact. Life is short, love where you work.As one of the world’s largest conservation organizations, the Arbor Day Foundation inspires people to plant, nurture, and celebrate trees. Through Arbor Day Farm, Lied Lodge, Tree Adventure, and our historic properties, we bring that mission to life — welcoming guests to experience conservation firsthand.Join Arbor Day Farm as a Front Desk Agent and help create meaningful guest experiences while advancing the Foundation’s mission right here in Nebraska City.Your Support System:You’ll report to our Director of Rooms.You’ll collaborate with leaders and team members across the property, including Housekeeping, Maintenance, and Reservations.We believe in servant leadership, open communication, and growing talent from within.How We Work:Location: Nebraska City, Nebraska – Arbor Day Farm CampusSchedule: Full-Time, 7am-3pm Sunday-ThursdayOur campus is guest-centered and hospitality-driven. Many roles require flexibility to support weddings, conferences, seasonal festivals, and signature events. We work hard, support each other, and believe if we’re going to do something — it’s worth doing well.What You’ll Do:Provide critical first impressions. You provide service that is warm, welcoming, and world-class service to all our guests. You enjoy starting conversations with new guests.Responsibilities include. Registering guests, assigning rooms, accommodating special requests, and ensuring smooth, memorable experiences.Work as a team and individually. Be a part of helping us create a fun work environment with teamwork at the forefront to ensure a positive experience for guests.What You’ll Bring:Passion for hospitality, service, and the Foundation’s missionTeam-first mindsetExperience with computersDetail OrientedPositive AttitudeStrong communication skillsAbility to adapt in a fast-paced environmentCommitment to high standards — because good enough is not good enoughWhat Success Looks Like:Guests feel welcomed, valued, and cared for.Operations run safely and efficiently.Team members feel supported and empowered.You contribute to a culture rooted in kindness, collaboration, and excellence.Love Where You Work: Benefits & Perks:We’re in this together. A culture focused on kindness, collaboration, and doing what’s right.We care about your health. Competitive healthcare (medical, dental, vision) coverage paired with wellness incentives.We invest in your future. Company-paid short-term and long-term disability, life insurance, and 401(k) with company match.We care about your mental health. Access to an Employee Assistance Program (EAP) for you and your family.We will feed you. One complimentary meal per day.We’ll round out the experience. Property-wide events and experiences throughout the year.Exclusive perks. Free access to Tree Adventure, discounts on overnight stays, retail, and dining at Timbers and Porters, golf, and more.Full-Time and Part-Time Team Members are eligible for paid time off, including vacation, sick leave, floating holiday, and end-of-year floating holiday hours. Peak Team Members earn sick leave in accordance with Nebraska's Paid Sick Leave law.How to Apply:We’re excited you’re considering growing your career with us at Arbor Day Farm.After you apply, we aim to follow up within one to two weeks via email from Paycom with the next steps.Our hiring process typically includes:A phone conversation with our Recruiter or People TeamAn in-person interview with the hiring managerAdditional conversations depending on the roleThe Arbor Day Foundation is an equal opportunity employerThe Arbor Day Foundation is committed to equal employment opportunities. We will not discriminate against Team Members or applicants for employment on any legally recognized basis [“protected class”] including, but not limited to: veteran status, uniform servicemember status, race, color, religion, sex, sexual orientation, marital status, national origin, age, pregnancy, childbirth or related medical conditions, physical or mental disability, genetic information or any other protected class under federal, state, or local law.We participate in E-Verify and will provide the federal government with your Form I-9 information to confirm your authorization to work in the U.S.If you need reasonable accommodation to complete your application or participate in the interview process, please contact us at 402-873-8733.