Front Desk Agent

Noble House Hotels & Resorts; Naples (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a vibrant team as a Front Desk Associate at a luxury hotel where your role is pivotal in creating memorable guest experiences. As the first and last person guests encounter, you will set the tone for their stay and ensure their needs are met with exceptional service. This position offers a unique opportunity to engage with diverse guests, making them feel welcome and appreciated. In a culture that values Caring, Integrity, and Respect, you will thrive in an environment that encourages you to be your best self while having fun. With a competitive compensation package and various benefits, this role promises both personal and professional growth.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

PTO

Resort Discounts

Flexible Scheduling

Tuition Reimbursement

Company-provided Training

Life Insurance

Qualifications

• Dynamic personality with a focus on customer service.
• Ability to handle guest inquiries and resolve issues effectively.

Responsibilities

• Be the first and last point of contact for guests.
• Provide information about the hotel and local attractions.

Skills

Customer Service

Communication Skills

Problem Solving

Education

High School Diploma

Hospitality Management Degree

Job description

Description

The Inn on Fifth is seeking a Front Desk Associate to join our amazing team! As the first and last person a guest sees, this role gives us the opportunity to set the tone for the guest experience and to correct any issues upon departure. Positioned in the lobby of the hotel, the front desk is a hub for guests to receive information and ask questions about the property and local area attractions. We are looking for an individual with a dynamic personality to take ownership of guests from all backgrounds and make them feel welcome and appreciated.

Our CULTURE:

The passion of our people is our greatest asset. We are a part of Noble House Hotels and Resorts, offering a collection of luxury hotels and resorts. We provide our guests and members with exceptional service and memorable experiences. We look for team members who share our core values of Caring, Integrity, and Respect.

Unique hotels attract unique people. If you are about being your best self, doing the right thing, bringing your natural smile, and having fun, then we hope you become a member of our Inn on Fifth Family.

The OFFER:

In return, you are rewarded with a competitive compensation package including medical/dental/vision/LTD/STD and life insurance benefits, PTO, 401k, resort discounts, flexible scheduling, company-provided training and certifications, tuition reimbursement, and much more.