Front Desk Agent

CUSA, LLC; Mount Vernon (OH); On-site; USD 16,531,000 - 22,042,000; Part time

Job summary

CUSA, LLC's Mount Vernon Grand Hotel is seeking a part-time Front Desk Agent for the 2nd shift. We seek friendly, energetic individuals with customer service experience who can work a flexible schedule, including holidays and weekends.

You will work independently yet collaborate with the team to deliver exceptional guest service, handle basic account procedures, and answer guest questions about the hotel and local area while upholding hotel policies and safety standards.

Qualifications

• Part Time (20-30 hrs per week)
• Can you work a flexible schedule?
• Holidays and Weekends availability
• Customer Service experience preferred
• Fast Learner
• Independent with team collaboration
• Strong problem solving abilities

Responsibilities

• Front Desk Agent will work independently while providing excellent guest service and following hotel procedures.
• Follow basic account procedures to ensure the hotel's procedures are complete and accurate.
• Guest security and safety are priorities; ensure guests have a pleasant, safe stay.
• Answer guest questions and make recommendations about the hotel and local area.
• Complete job duties in accordance with the hotel's policy and procedures.

Skills

Customer service

Fast learner

Team collaboration

Problem solving

Job description

Now Hiring: Hotel PART TIME Front Desk Agent--2nd Shift

We are currently looking for friendly energetic desk agents to join our team of professionals!

• Part Time (20-30 hrs per week)
• Can you work a flexible schedule?
• Holidays and Weekends availability
• Customer Service experience preferred
• Fast Learner
• Independent with team collaboration
• Strong problem solving abilities

CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Front Desk Agent for the Mount Vernon Grand Hotel. When joining our team, you will be joining a company that prides itself on providing exceptional guest service, recognizing our associates as our best asset, and providing value to our business partners and owners.

Our Front Desk Agent will demonstrate the ability to work independently while providing excellent guest service. The position will also be responsible to follow basic account procedures to assure the hotel's procedures are complete and accurate. Guest security and safety are most important to CUSA, LLC and the Front Desk position is crucial to assure every guest has a pleasant, safe, and secure stay. This position is also required to answer guest questions and make recommendations about the hotel and local area. Completes their job duties in conjunction with the hotel's policy and procedures.