Front Desk Agent

Travelodge McAlester; McAlester (OK); Sur place; USD 17 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Great benefits package including 401K

Promotional opportunities

Résumé du poste

Travelodge McAlester is seeking a part-time Front Desk Agent to warmly greet guests, manage check-ins/outs, and handle reservations in a fast-paced hotel setting.

You will assist guests with questions, maintain accurate records, and support front desk operations while upholding service standards and professional conduct amid busy periods.

Qualifications

• High School diploma or equivalent required.
• Stable work history preferred.
• Strong understanding of Microsoft Office products (Excel, Word, Outlook).
• Team player who communicates clearly and stays composed under pressure.
• Able to listen, resolve problems, and convey information effectively.
• Experience with a Wyndham-branded hotel is highly desired.

Responsabilités

• Greet guests and manage check-ins and check-outs.
• Handle reservations, cancellations, and room assignments.
• Assist guests with questions, directions, and local recommendations.
• Address and resolve guest concerns professionally.
• Maintain accurate guest records and room key inventory.
• Support front desk operations as needed.

Connaissances

Wyndham brand experience

Reservations system

MS Office Suite

Time management

Formation

High School diploma or equivalent

Outils

Reservations software

Description du poste

Front Desk Agent

Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients’ unique needs. HMC’s core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication.

When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results.

HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved.

We are currently searching for a part-time Front Desk Agent for the Travelodge in McAlester, OK.

Why Work With Us?

• It’s a fun company to work for!

• We recognize efforts and reward results

• Great benefits package, including industry leading 401K

• Promotional opportunities with a growing company

Responsibilities

• Greet guests and manage check-ins and check-outs

• Handle reservations, cancellations, and room assignments

• Assist guests with questions, directions, and local recommendations

• Address and resolve guest concerns professionally

• Maintain accurate guest records and room key inventory

• Support front desk operations as needed

Requirements:

• Experience with an Wyndhambranded hotel highly desired

• Be able to manage time effectively, complete required tasks on time

• Knowledge of and ability to operate computer equipment and the reservations system.

Education & Experience:

• High School diploma or equivalent required

• Stable work history required

• Strong understand of Microsoft Office products (Excel, Word, Outlook)

• Need to be a team player - if you like to work on an island by yourself, this won’t be a good fit for you!

• Must be able to convey information and ideas clearly

• Must maintain composure and objectivity under pressure

• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary

• Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests

HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.