Front Desk Agent

Outrigger; Lihue, Northern (HI, KY); Hybrid; USD 41,000 - 47,000; Full time

Benefits offered by this job

Health Insurance

Paid Holidays

Vacation and Sick Leave

401K

Employee Assistance Program

Discounted Hotel Rates

Growth opportunities

Job summary

Outrigger Kauai Beach Resort in Lihue, HI seeks a friendly Front Desk Agent to warmly welcome guests, handle registrations, and provide information on local attractions. You will work with reservations, process payments, and maintain smooth check-in and check-out experiences.

The ideal candidate delivers aloha spirit, answers phones promptly, coordinates with housekeeping and security, and adapts to flexible shifts.

Qualifications

• Guest-facing experience is required.
• Ability to work flexible days and shifts.
• Excellent communication and service orientation.

Responsibilities

• Assist guests with check-in and check-out procedures.
• Answer phone calls and direct inquiries to appropriate channels.
• Provide accurate information about local attractions and hotel services.
• Coordinate with housekeeping and other departments to ensure guest satisfaction.

Skills

Customer Service

Communication Skills

Teamwork

Tools

POS System

Job description

## Front Desk AgentApply: Lihue, HI, USA - Outrigger Kauai Beach Resort: Full time: Posted 2 Days Ago: R3951It's fun to work in a company where people truly BELIEVE in what they're doing!**Job Description:**Exemplifies the image of **“Aloha”** while assisting guests in accordance with Outrigger policies and procedures. Handles registration, phone calls, mail distribution, reports, monetary transactions, check-in/check-out and provides general information. Must be able to work flexible days and shifts and have a strong service-oriented attitude and able to work well with others.**Come Work Here!**Base pay starts at $30.06Health Insurance (Dental, Medical, Prescription, Vision)Paid Holidays, Sick, Vacation and Medical LeaveRetirement Plan (401K)Recognition and Award ProgramsEmployee Assistance ProgramDiscounted Hotel RatesAnd many opportunities for growth through our training and development programs!\\*please note that benefits may vary depending on position or property