Front Desk Agent

Outrigger; Honolulu, Northern (HI, KY); Hybrid; USD 37,000 - 53,000; Full time

Benefits offered by this job

Health Insurance

Paid Holidays

401K

Recognition Programs

Employee Assistance Program

Discounted hotel rates

Growth opportunities

Job summary

OUTRIGGER is hiring at its Honolulu Hawaii location to join a team committed to aloha and guest service excellence. The selected candidate will assist guests with check-in/check-out, registrations, and information while upholding Outrigger policies and procedures.

Flexibility in shifts and a service‑oriented attitude are essential for success. Base pay starts at $32.91 per hour, with comprehensive benefits including health insurance, paid holidays and vacation, a 401(k), employee assistance,

Qualifications

• Experience in hospitality or guest service is a plus.

Responsibilities

• Handle registration, phone calls, mail distribution, reports, monetary transactions, check-in/check-out and provide general information to guests.
• Must be able to work flexible days and shifts and maintain a strong service attitude.

Job description

It's fun to work in a company where people truly believe in what they’re doing. At OUTRIGGER Resorts & Hotels, we look for people who embrace the cultures and communities where they live. Most importantly, we are a company that practices aloha. Every one of our 'ohana needs to feel aloha and genuinely extend aloha to all, be they guests or colleagues, strangers or friends.

Job Duties

Exemplifies the image of “Aloha” while assisting guests in accordance with Outrigger policies and procedures. Handles registration, phone calls, mail distribution, reports, monetary transactions, check-in/check-out and provides general information.

Must be able to work flexible days and shifts and have a strong service oriented attitude and able to work well with others.

Base Pay

Base pay starts at $32.91

Benefits and Perks

• Health Insurance (Dental, Medical, Prescription, Vision)
• Paid Holidays, Sick, Vacation and Medical Leave
• Retirement Plan (401K)
• Recognition and Award Programs
• Employee Assistance Program
• Discounted Hotel Rates
• And many opportunities for growth through our training and development programs!

The OUTRIGGER Way

Developed in 1993 with Hawaiian scholar and historian Dr. George Kanahele, the Ke 'Ano Wa'a process was designed to advance the company's corporate culture and fundamental business strategies. The values-based process intricately connected three core elements of the hospitality industry: HOST + GUEST + PLACE

ABOUT OUTRIGGER RESORTS & HOTELS

For more than 75 years, OUTRIGGER has charted a journey of discovery – expanding from Hawai‘i to premier resort destinations including Fiji, Mauritius, Thailand and the Maldives. The privately held hospitality company invites guests to ‘Come Be Here’ with authentic Signature Experiences and the OUTRIGGER DISCOVERY loyalty program – a member of the award-winning Global Hotel Alliance (GHA). OUTRIGGER’s multi-branded portfolio includes OUTRIGGER Resorts, Hawaii Vacation Condos by OUTRIGGER®, The Kapalua Villas Maui and OUTRIGGER Honua Kai Resort & Spa while also managing select properties from top international hotel brands including Embassy Suites by Hilton®. Find out more at OUTRIGGER.com or visit @OUTRIGGERResorts on Facebook, Instagram and Twitter.

Work in a company where people truly believe in what they’re doing. We invite you to come work here,