Front Desk Agent

Aloft Delray Beach; Delray Beach (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Full-time benefits

Job summary

Aloft Delray Beach is seeking a friendly Front Desk Agent to warmly welcome guests, handle check-ins and check-outs, manage reservations, and respond to general inquiries.

In this role you will answer phone calls, assist with bookings, process payments, and maintain accurate records. Strong communication and customer service are essential, and prior hotel or hospitality experience is a plus. Full-time employees receive benefits.

Qualifications

• Strong communication and customer service skills.
• Friendly, professional, and reliable.
• Previous hotel or customer service experience is a plus.

Responsibilities

• Greet guests warmly and check them in/out efficiently
• Answer phone calls and assist with reservations
• Manage payments and maintain accurate records
• Handle guest requests

Skills

Communication

Customer service

Reliability

Hospitality experience

Job description

We are seeking a friendly and professional Front Desk Agent to join our hotel team. In this role, you will be the first point of contact for guests, helping with check-ins, check-outs, reservations, and general inquiries.

Responsibilities

• Greet guests warmly and check them in/out efficiently
• Answer phone calls and assist with reservations
• Manage payments and maintain accurate records
• Handle guest requests

Requirements

• Strong communication and customer service skills
• Friendly, professional, and reliable
• Previous hotel or customer service experience is a plus

Benefits/ PTO

• Are offered to Full-time employees.