Front Desk Agent

Econo Lodge; Pigeon Forge (TN); On-site; USD 15,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Supportive team

Advancement opportunities

Job summary

Econo Lodge in Pigeon Forge, Tennessee is seeking a friendly Front Desk Agent to greet guests, manage check-ins/outs, and handle reservations with a focus on exceptional service.

Ideal candidates excel in a fast-paced hotel setting, communicate clearly, and work as part of a collaborative team to ensure guest satisfaction and smooth operations.

Responsibilities

• Greet and assist guests during arrival and departure
• Process payments and issue room keys
• Respond promptly to guest questions and concerns
• Coordinate with housekeeping and maintenance
• Maintain accurate reservation records

Job description

Job Summary:

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As the face of the hotel, you will provide exceptional customer service by managing guest check-ins and check-outs, handling reservations, and resolving inquiries efficiently. If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity to grow your career in hotel front desk operations!

Benefits:

• Competitive pay
• Flexible scheduling
• Supportive team environment
• Opportunity for advancement

Responsibilities:

• Greet and assist guests during arrival and departure
• Process payments and issue room keys
• Respond promptly to guest questions and concerns
• Coordinate with housekeeping and maintenance
• Maintain accurate reservation records