Front Desk Agent

White Lodging; Austin (TX); On-site; USD 34,000 - 53,000; Full time

Job summary

White Lodging is seeking a Front Desk Agent in Austin, TX, to deliver exceptional service to guests. The role includes checking guests in and out, maintaining lobby cleanliness, and ensuring privacy and security. Ideal candidates will possess strong communication skills and a passion for hospitality, ready to make memorable experiences for visitors.

Benefits

Comprehensive Medical, Dental, and Vision Insurance

Vacation and Paid Time Off (PTO)

Wellness benefits

DailyPay option

Tuition Reimbursement Program

Discounts on hotel rooms and dining

401(k) savings plan

Qualifications

• Ability to stand and move quickly for long periods.
• Previous hospitality experience is helpful but not required.

Responsibilities

• Provide high-quality service to guests.
• Check guests in and out efficiently.
• Understand hotel services, rates, and amenities.
• Respond effectively to guest concerns.

Skills

Strong communication skills

Passion for customer service

Flexibility

Outgoing personality

Job description

Join to apply for the Front Desk Agent role at White Lodging

2 days ago Be among the first 25 applicants

Join to apply for the Front Desk Agent role at White Lodging

Get AI-powered advice on this job and more exclusive features.

Summary:

At White Lodging, we know that the hospitality business, like life, is how you make people feel. That’s where you come in. Here you’ll have the opportunity to make unforgettable memories for our guests by providing exceptional service and fostering meaningful connections. In return, we aim to create an environment that allows you to be your best self and grow personally and professionally. Join our team and help us bring the virtue of hospitality to life.

Responsibilities

What You'll Do

• A Front Desk Agent will provide the highest quality of service to the guest, anticipating and exceeding their expectations
• Check the guest in and out efficiently and in a friendly manner
• Understand and consistently follow all cash handling and accounting procedures including the hotel credit and check cashing procedures
• Develop a thorough knowledge of hotel staff, hotel services, hours of operation, room locations, room rates, amenities, and hotel surroundings
• Assist in maintaining the cleanliness of the lobby and entrance
• Ensure security and confidentiality of all guest and hotel information
• Effectively respond to and resolve guest concerns or complaints
• Perform other duties as assigned
  
  

What You'll Bring

• Strong communication skills
• A passion for customer service
• The ability to be flexible and adapt to any situation
• A desire to work as part of the front desk team
• An outgoing personality with a positive attitude
• Previous hospitality experience always helps, but not required
• The ability to stand and move at a fast pace for long periods of time. Working long hours may also be required based on business needs. Must be available to work weekends and holidays as necessary
  
  

Other Information

• Comprehensive Medical, Dental, and Vision Insurance
• Vacation and Paid Time Off (PTO) plans
• Wellness benefits including complimentary counseling sessions and virtual doctor visits
• Option for DailyPay- choose when you get your paycheck
• A Tuition Reimbursement Program
• Discounts on hotel rooms, dining, and entertainment experiences.
• A 401(k) savings plan
  
  

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.

Location Code: 3804

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

Referrals increase your chances of interviewing at White Lodging by 2x

Sign in to set job alerts for “Front Desk Representative” roles.

Austin, TX $40,000.00-$53,000.00 2 weeks ago

Austin, TX $34,000.00-$38,000.00 1 week ago

MRI Medical Front Desk Receptionist - Northwest Austin

ADMIN ASST III - Central Coordination Unit

Front Desk Receptionist and Sales Associate

Front Desk Professional / Receptionist Evenings & Saturdays

Austin, TX $36,000.00-$42,000.00 7 months ago

Front Desk Receptionist (Non-Management)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.