Front Desk Administrator

Petworth Dental; Washington (District of Columbia); On-site; USD 35,000 - 50,000; Full time

Job summary

A dental practice in Washington, DC is looking for a Front Desk professional to manage patient interactions, scheduling, and billing. The ideal candidate should have at least 2 years of front desk experience, preferably in a dental environment, and must be familiar with dental practice management systems. Additionally, candidates should be well-versed in OSHA and HIPAA standards, and able to maintain organization in a fast-paced setting. Flexibility to work evenings and weekends is required.

Qualifications

• Minimum of 2 years experience in a front desk role, dental experience required.
• At least 3 years experience with any dental practice management system.
• Must be knowledgeable in OSHA and HIPAA standards.

Responsibilities

• Greet patients and schedule appointments.
• Handle accounts receivables and billing procedures.
• Maintain organization while under fast-paced conditions.

Skills

Front desk administration

Customer service

Communication skills

Organization

Payment collection

Tools

Dental practice management systems

Job description

Front Desk Requirements

• Experience in front desk administration including greeting patients, scheduling appointments, maintaining accounts receivables, customer service, billing procedures, insurance verifications, and more.
• Excellent communication skills and organization a must.
• Professional appearance.
• Must have a great attitude, multi-tasker, strong work ethic and willingness to learn.
• Comfortable with collecting payments and working with collections accounts.
• Minimum of 2 years experience; dental experience is a must.
• Minimum of 3 years experience with any dental practice management system (Easy Dental and Open Dental experience a plus).
• Experience with daily close out procedures.

Overall

• Well versed in OSHA and HIPAA standards.
• Flexible to work evenings and weekends as needed.
• Able to maintain calm demeanor under fast pace while maintaining organization and meeting the demands of our patients, doctors and corporate directors.
• Must be a self-starter, taking initiative with minimal supervision.
• Additional duties apply, but are not limited to general housekeeping, local marketing and other duties as directed by corporate directors.

Ideal Candidates

Ideal candidates will be pre-screened and are subject to a criminal/misdemeanor and credential background check.

Application Process

Please submit your interest with complete contact information, cover letter, references (a plus) and resume. List your history salary. *Note if a salary history is not provided we will NOT consider your resume.

Question

What dental practice management system do you have experience with?*