Front Desk & Administrative Coordinator

Mission Senior Living; Butte (MT); On-site; USD 17,000 - 22,000; Full time

Job summary

Mission Senior Living is seeking a front desk associate to maintain lobby operations, greet visitors, answer phones, and route requests to staff. You will manage resident sign-in/out records and assist the administrative team with light office duties.

The role requires CPR/First Aid certification and good health, with the ability to stay active on-site and respond to safety concerns. The successful candidate will be courteous, patient, and supportive to residents, families, and colleagues.

Qualifications

• Job Qualifications: Free of non-treated communicable disease.
• Holds current CPR/First Aid Certification

Responsibilities

• Maintains continuous coverage of the front desk during assigned times.
• Schedules coverage of the front desk by other community staff for lunch and breaks.
• Answers all incoming telephone calls and directs calls to appropriate staff.
• Takes telephone messages for those staff members unable to answer incoming calls.
• Greets all visitors and assists them as needed.
• Maintains records of resident sign in-sign out.
• Monitors resident activity and alerts staff when assistance is necessary to assure resident safety.
• Monitors door alarm system in accordance with community policy and procedure.
• Operates and monitors resident call system and notifies staff of need for assistance.
• Maintains inventory control system of all office supplies and ensures security of equipment within the business office.
• Manages team member meal tickets, guest ticket sales and resident trust accounts.
• Daily imputing and upkeep of payroll, time clock, PTO requests, and any other company programs.
• Performs monthly resident billing in company program
• Perform clerical work including but not limited to typing, copying, filing, payroll, mailing, and other light office work as assigned by the administrator.
• Assures that the lobby area, reception area and entry are kept clean, neat, and orderly.
• Notifies appropriate staff of unsafe situations within the building or grounds.

Job description

Mission Senior Living is seeking a front desk associate to maintain lobby operations, greet visitors, answer phones, and route requests to staff. You will manage resident sign-in/out records and assist the administrative team with light office duties.

The role requires CPR/First Aid certification and good health, with the ability to stay active on-site and respond to safety concerns. The successful candidate will be courteous, patient, and supportive to residents, families, and colleagues.