Front Desk & Admin Support Specialist (Bilingual)

Caribbean Food Delights, Inc.; Tappan (NY); On-site; USD 29,000 - 30,000; Full time

Job summary

Caribbean Food Delights, Inc. is seeking a pleasant, motivated Receptionist to provide reception, sales and administrative support. Requires a minimum of one year of similar experience; salary range $21-$22 per hour with benefits.

Responsibilities include answering phones, greeting visitors, processing online orders, maintaining supply rooms, and supporting security procedures. Proficiency with basic office equipment and a client-focused approach are essential.

Qualifications

• High School Diploma or equivalent.
• Competent computer knowledge.
• Ethical practice; ability to maintain confidentiality.
• Good communication and customer service skills.
• Ability to operate standard office equipment.
• Well organized; detail oriented and accurate.
• Bi-Lingual spoken/writing Spanish, a plus but not a necessity.

Responsibilities

• Answer phones clearly and politely on first or second ring to ascertain reason for call and assist the caller.
• Page clearly and loudly, when necessary, check general mailbox daily to review and forward messages to appropriate employees.
• Greet visitors and clients pleasantly and courteously, determine their needs and provide prompt, appropriate assistance.
• Assist with the processing of on-line/internet sales, all telephone orders using order form to record information.
• Assist with keeping the supply room organized and neat, at all times.
• Assist with the monitoring of bioterrorism and food security; maintain visitors log book (signing in/out, giving visitor badges). Observe surveillance and general security on a regular basis.
• Maintain printers, fax, photocopying, and laminating machines, to ensure they have adequate supplies for proper functioning. Communicate any equipment problems to Office Management immediately, in order for service calls to be placed for equipment repair.
• Ensure the front counter area is clean and neat and stocked with adequate supplies of company brochures, UPS, Federal Express and Airborne supplies. Arrange UPS, Federal Express pick-ups as necessary.
• Perform other related duties as assigned.

Skills

Communication skills

Bilingual Spanish

Customer service

Confidentiality

Organization

Office equipment

Computer literacy

Attention to detail

Education

High School Diploma or equivalent

Job description

Caribbean Food Delights, Inc. is seeking a pleasant, motivated Receptionist to provide reception, sales and administrative support. Requires a minimum of one year of similar experience; salary range $21-$22 per hour with benefits.

Responsibilities include answering phones, greeting visitors, processing online orders, maintaining supply rooms, and supporting security procedures. Proficiency with basic office equipment and a client-focused approach are essential.