Front Desk Admin Support - Primary & Specialty Care, Montecito

UCLA Health; Montecito (CA); On-site; USD 37,000 - 54,000; Full time

Job summary

UCLA Health seeks a Front Desk Administrative Support to assist in Montecito clinics, coordinating patient flow from registration to discharge and supporting clinical operations.

In this on-site role, you will help schedule appointments, communicate with physicians and staff, and contribute to a positive, patient-centered work environment at UCLA Health.

Qualifications

• Ability to communicate professionally and effectively with physicians and staff in a high volume setting.
• Excellent organizational skills and ability to prioritize assignments.
• Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules.
• Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center.

Responsibilities

• Provide administrative and patient care support to Montecito clinics, coordinating patient flow from registration to discharge.
• Assist in scheduling and managing appointments to ensure smooth outpatient operation and high patient satisfaction.
• Support UCLA Health clinicians and staff in a collaborative, patient-centered environment.

Skills

Communication

Organizational skills

Appointment scheduling

Interpersonal skills

Tools

Word

Excel

Email

Job description

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Work Location: Montecito, CA, USA

Onsite or Remote

Fully On-Site

Work Schedule

Monday-Friday 8am-5pm

Salary Range: $27.74 - 39.36 Hourly

Employment Type

Duration

Indefinite

Primary Duties and Responsibilities

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There’s nothing more exciting and rewarding than being able to make a significant, positive difference in someone’s life. At UCLA Health, you’ll experience this joy every day while also enjoying the positive, supportive, and collaborative environment that makes ours one of the most loved workplaces. Join us and find out for yourself.

As our Front Desk Administrative Support you will have the opportunity to provide administrative and patient care support to our Montecito clinics, part of the UCLA Health Community Clinics. You will assist in coordinating patient flow throughout the clinic, from registration to discharge, ensuring a smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.

At UCLA Health, passionate clinicians in a wide range of disciplines have enabled us to become a world-renowned health system with five award-winning hospitals and more than 300 community clinics throughout Southern California. We’re also home to the world-class medical research and clinical education capabilities of the David Geffen School of Medicine. If you’re looking to experience greater challenge and fulfillment in your career, come to UCLA Health.

Pay Range: $26.42 - $37.49 hourly

Job Qualifications

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Required:

• Ability to communicate professionally and effectively with physicians and staff in a high volume setting.
• Excellent organizational skills and ability to prioritize assignments
• Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules
• Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center

Preferred:

• Skill in using a PC with associated programs including Word, Excel, and Email
• Skill in demonstrating work experience with a database computer program
• Knowledge of major medical insurance plans and types of coverage provided
• Knowledge of medical terminology

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. Current/former UC employees are subject to a personnel file review.