Front Desk & Admin Coordinator (Full-Time)

Phoenix House Orange County, Inc.; Irvine (CA); Hybrid; USD 26,000 - 37,000; Full time

Job summary

Phoenix House Orange County, Inc. in Irvine, CA seeks a Program Assistant to support front-desk operations and clinical scheduling.

The role reports to the Program Director and involves greeting visitors, coordinating intake calls, and providing essential clerical support in a fast-paced residential/clinical setting. Hours are full-time, on-site Monday–Friday, 8:30am–5:00pm, with an emphasis on professionalism and confidentiality.

Qualifications

• High School diploma or equivalent required.
• Prior administrative experience preferred.
• Must obtain TB test clearance and update yearly.
• Must obtain and maintain any required credentials during employment.

Responsibilities

• Greet visitors, sign-in, and direct to staff.
• Coordinate intake calls and schedule clinical appointments.
• Maintain room reservation book and daily announcements.
• Operate telephone console and route calls.
• Prepare and maintain documents and reports as directed.
• Ensure safety and health standards are followed.

Skills

MS Office proficiency

Telephone/switchboard operations

Communication skills

Time management

Team collaboration

Problem solving

Customer service

Adaptability

Rapport with patients

Education

High School diploma

Prior administrative experience

TB test clearance

Credential maintenance

Tools

MS Office

Electronic health record

Job description

Phoenix House Orange County, Inc. in Irvine, CA seeks a Program Assistant to support front-desk operations and clinical scheduling.

The role reports to the Program Director and involves greeting visitors, coordinating intake calls, and providing essential clerical support in a fast-paced residential/clinical setting. Hours are full-time, on-site Monday–Friday, 8:30am–5:00pm, with an emphasis on professionalism and confidentiality.