Front Desk

LA Medical Associates LLC; West Palm Beach (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

LA Medical Associates LLC seeks a full-time Medical Receptionist for our Okeechobee West Palm Beach office. You will greet patients, verify insurance, collect payments, schedule appointments, and maintain EMR records. Prior experience in healthcare and familiarity with Athena are highly valued.

Spanish language skills are highly recommended. We emphasize HIPAA compliance, patient service, and collaboration with clinicians and staff to ensure smooth daily operations in a multi-office practice.

Qualifications

• Experience using Athena (highly preferred).
• Bilingual Spanish (highly recommended).
• Computer literacy and basic office software proficiency.
• Strong verbal and written communication skills in a clinical front desk setting.
• Ability to work well in a team and adapt to fast-paced environments.
• multitask effectively and manage multiple patient needs.

Responsibilities

• Answer patients' questions and provide accurate information.
• Assist with billing by collecting patient information and obtaining prior authorizations.
• Collect copays, deductibles, and coinsurance.
• Facilitate check-ins and check-outs.
• Distribute new patient paperwork and assist when necessary.
• Maintain effective communication with patients, providers and staff.
• Ensure proper filing of medical records in the EMR system.
• Schedule patients and document in the EMR.
• Manage telephone communications with patients and respond accordingly.
• Collaborate with providers, medical assistants and front desk staff.

Skills

Athena experience

Bilingual Spanish

Computer literacy

Verbal and written communication

Teamwork

Multi-tasking

Customer service

Medical office procedures

Reliable transportation

Healthcare experience

OSHA & HIPAA compliance

Education

High school or equivalent

Tools

Athena

Job description

Description

Job description:

LA Medical Associates was founded in 1994 as a provider of Podiatric Medicine & Surgery. Since then, we have expanded into a multi-specialty practice with the addition of Internal Medicine services. Our qualified physicians see patients at seven Palm Beach County offices conveniently located in Boynton Beach, Loxahatchee, Palm Springs, Palm Beach Gardens, West Palm Beach and Wellington and Jupiter. We are eager to welcome a responsible and enthusiastic full-time Medical Receptionist to our team! This position will be based out of our Okeechobee West Palm Beach Office

Requirements

Key responsibilities include:

• Answer patients' questions and provide them with accurate information.
• Assist with billing by collecting necessary patient information to obtain prior authorizations and verify insurance.
• Collect and process copays, deductibles, and coinsurance.
• Facilitate check-ins and check-outs.
• Distribute new patient paperwork and provide assistance when necessary.
• Maintain effective communication with patients, providers, and office staff.
• Ensure the proper filing of medical records in EMR system.
• Schedule patients and document in EMR.
• Manage telephone communication with patients and respond accordingly.
• Work efficiently with providers, medical assistants and other front desk associates within the practice.

Position Requirements:

• Experience using Athena (highly preferred)
• Bilingual Spanish (highly recommended)
• Computer Literacy
• Verbal and written communication skills
• Ability to work effectively within a team
• Ability to multi-task and/or adapt to new situations
• Strong customer service skills
• An understanding of general medical office procedures (recommended)
• Reliable Transportation
• Prior experience in the healthcare field (recommended)
• Compliance with OSHA and HIPAA guidelines

LA Medical Associates provided the following inclusive hiring information:

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Medical Practice Front Desk: 2 year (Required)

Language:

• Spanish (Preferred)