Front Desk

Workstream; Ten Mile (TN); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Paid training

Flexible hours

Job summary

Workstream is seeking a Front Desk/Lessons Coordinator for SafeSplash, the nation’s largest swim school in Knoxville, TN. You will support reception duties, assist customers with class rescheduling, and help organize children for smooth transitions between sessions.

The role is part-time with early-evening and weekend availability. Training is provided, and the position offers flexible hours with opportunities to train as an instructor for emergencies.

Qualifications

• Customer Service Experience (hospitality, restaurant, retail, call center, etc.). is a plus
• Experience working with children
• Must be willing to train as an instructor for emergency situations

Responsibilities

• Answer the phone and assist customers with rescheduling or rebooking classes
• Organize children for efficient transitions between class times
• Work with Swim Instructors and Lifeguards to ensure lessons run smoothly

Skills

Customer service

Children

Phone support

Training willingness

Job description

As Front Desk/Lessons Coordinator, you are an integral part of the SafeSplash® learn to swim program. In this role, you will experience first-hand the dynamic, fast-paced environment of the nation’s largest swim school. You will work closely with both our Swim Instructors and Lifeguards to ensure our lessons run smoothly at all times. Tasks would include answering the phone, assisting customers with rescheduling or rebooking classes, and organizing the children for efficient transitions between class times.

Requirements

• A passion for children and young families
• A passion for exceptional customer service
• Keep and maintain Red Cross Lifeguard certification, and Red Cross CPR/AED certification for adult, infant and child (Training can be offered on-site)
• Experience working with children
• Complete training in the SafeSplash curriculum within the first 30 days of employment
• Customer Service Experience (hospitality, restaurant, retail, call center, etc.). is a plus
• Must be willing to train as an instructor for emergency situations

Compensation and Benefits

• Paid training
• Flexible Hours

Experience

• Customer Service (Preferred)
• Childcare 1 year (Preferred)

Job Type

• Part-time

Schedule

• Monday to Friday
• Weekend availability
• 10-15 hours per week
• PMs M-Th 4-hour shift in the afternoon. Tu, W, F, 3-hour shift in the morning. Saturday 3.5 hr shift in the morning

120 N Peters Rd, Knoxville, TN 37923, USA