Front Desk

ProSmile; Lexington Park (MD); On-site; USD 30,000 - 34,000; Full time

Job summary

ProSmile is seeking a Front Desk professional in Lexington Park, MD. The role reports to the Office Manager and is non-exempt. Schedule: Monday - Friday, no weekends, with a pay range of $22.00-$25.00 per hour.

You will be the first point of contact for patients, coordinate scheduling, collect payments and insurance cards, maintain the reception area, and support daily office operations. A High School diploma or GED is preferred, along with excellent interpersonal and communication skills.

Qualifications

• High School diploma or GED preferred.
• Professional and compassionate demeanor.
• Excellent interpersonal skills and communications abilities.
• Impressive ability to efficiently manage multiple tasks.
• Computer literacy and ability to work a multi-line phone system.

Responsibilities

• Front Desk reception duties including greeting patients and assisting their needs.
• Coordinate patient flow and handle scheduling, paperwork, payments, and insurance cards.
• Maintain reception area and inventory of office supplies and patient literature.
• Perform miscellaneous job-related duties as assigned.

Skills

Excellent interpersonal skills

Multi-tasking

Computers & phone systems

Education

High School diploma or GED

Job description

Job Title: Front Desk
Department: Operations
Reports to: Office Manager
**FLSA Status:** Non-Exempt
Compensation Information: $22.00-$25.00 per hour

Company Overview

ProSmile is one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C.,** and **Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training.

**Position Summary**
**Schedule: Monday - Friday, No weekends**

ProSmile is in search of an energetic, motivated, and organized Dental Receptionist with a positive attitude who is looking for growth and development in their field, and the opportunity to ascend in a growing organization that puts the care of its patients and the satisfaction of its employees first

Duties and Responsibilities

• Front Desk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner
• Front desk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards
• Maintains reception area and inventory control of office supplies, patient literature and all related items.
• Performs miscellaneous job-related duties as assigned

Knowledge and Skills/Expected Competencies

• High School diploma or GED preferred
• Professional and compassionate demeanor
• Willingness to go above and beyond to ensure patient satisfaction
• Excellent interpersonal skills and communications abilities
• Impressive ability to efficiently manage multiple tasks
• Computer competent and ability to work a multi-line phone system